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Reviews, get directions and information for Hamilton Cab

About

Hamilton is a city powered by passion. Those who live here thrive on their desire for adventure, community, and Hamiltonian pride. As your city’s taxi service, whatever your passion is we’ll get you there. We are powered by you.



"Taxi Business"
Address: 430 Cannon Street E , Hamilton L8L 2C8, ON, CA
Phone: (905) 777-7777
State: ON
City: Hamilton
Zip Code: L8L 2C8


Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
I never rate horrible experiences but this one felt important. Perhaps it's just my expectations mismatched but to me a cab company should have a dispatcher system available to send cabs in a time efficient manner. This company has a voicemail I left my pick up address and 25mins later no cab showed up! My son and I just ended up having to walk in the rain.
ZERO stars ZERO STARS!!! How is it possible? HOW??? I MISSED MY APPOINTMENT because of this incompetent LOUSY company. I booked my trip ahead of time, I paid $60 there and back. ahead of time. I called TWICE to verify my scheduled ride AHEAD OF TIME. I'm the type if I say I'm going to be somewhere at a certain time I am there at least 15-20 minutes ahead of time. SO, I waited from 3:45 PM until 4:35PM. My ride was scheduled for 4:00 PM. Appointment at 5:00 the ride should have been only 20 minutes. That's a whole FORTY minutes should anything happen. Did I make it to my appointment? NOPE!!! UNACCEPTABLE!!!! I ended up having a huge anxiety attack over this. I'm waiting for my refund and I will NEVER use this company again. NEVER AGAIN!!! 100% do NOT recommend.
I waited around 40 min for a cab to arrive i had a cart full of groceries... 30 min goes by no text confirmation nothing! I called them a second time. 10 min later still nothing. So i decided to call blue line they showed up within 3 minutes. I got home put groceries away and suddenly I get a text from Hamilton cab over 1 hour later that its on its way ‍
Pre-booked a cab a month in advance to pick us up from a wedding at 12:50am. I called the company after the cab was 10 minutes late, only to be told that a cab hadn’t even been dispatched for us yet and that it would be a long wait time. I don’t understand why there’s even an option to pre book when they make you wait anyways? There’s literally no point in booking in advance, so just save yourself the time. We ended up waiting 50 minutes for a cab to pick us up. Absolutely horrible service. Will never be booking with this company again.
Our driver was very pleasant and got us home in a timely fashion. But that’s where the good stuff ends. We flew into Hamilton Airport and were planning to take an Uber, but since there were taxis waiting, we took one to avoid the waiting and save time. We were directed to a Dodge Caravan from Hamilton Cab. The cab was the dirtiest vehicle I have ever been in – I can’t even describe it except maybe to say that other than the obvious dirt from lack of cleaning, the roof was covered in some sort of stains, the dashboard was held together with duct tape as were may other things taped. The handles you grab when you get out of the vehicle were wrapped in red tape. It was truly disgusting. The driver received 2 phone calls on our 20 minute drive. He did have Bluetooth ear buds, but had to man-handle his phone to answer. My wife and I have declared this our last cab ride ever … we will use one of the ride share apps moving forward.
Cab number 119 , is a horrible HORRIBLE driver and person. Texting while driving ,kept turning his head around to talk to me not paying attention to the road wouldn't follow my directions on where to go, driving super fast like gunning it than slamming his breaks on ,argued with me when I got upset with his behaviour and made me late for work because he kept screaming at me. I PAID and I made sure it said approved before I left that horrible car ,and apparently I've been "flagged" as not paying. I have been a loyal customer for a very long time and this is how I was treated. Not to mention the driver kept saying he started a week ago
I booked a cab to move a few things from my old place to my new place for 10 PM on 12/22/22. I was following on my E bike. Part way through the trip the driver pulled over and demanded money which I thought was asinine as it's not a fix rate, so, I said you'll get paid once we get where we are going. This made the driver angry to the point he called the police. At this point, I'm outside, it's pouring rain, and I'm soaking wet, so I park my bike in some randoms drive way and I called blue line to go home so I could figure it out. Now the Cab company is refusing to give me back my property.
Hey good service. Booked the appointment a day in advance for get this? 4:30 a.m. Driver showed up on time. Can't say was an enjoyable ride so early. Did a great job!
On god I'll never use this service again. Everytime I've ordered from this cab service theres never any cabs available, everytime I'm forced to wait 25-35mins regardless of the conditions outside. Only so the cab driver can continuously call me on my non-ringing phone, which ultimately ends up with the DRIVER cancelling the ride. After a long day at work.. dealing with this is outright pathetic
Today I called Hamilton Cab to pick me up from a specific hospital. Usually I call Canadian Cab but today I thought I would call Hamilton Cab...and now I've learned to stick with Canadian Cab. The Hamilton Cab driver called me and shouted at me over phone and he accused me of providing the wrong address to this specific hospital. I've been to this hospital several times and I know the address, and Canadian Cab drivers never struggle with their understanding of the English language because they are fluent in English and know where this hospital is because I've given them this address before. Obviously I refused to use Hamilton Cab after that phone call today and ended up calling Canadian Cab. Canadian Cab phone agent confirmed that I have the correct address lol Never using Hamilton Cab again. I'm using Canadian Cab from now on, sticking with a cab service that doesn't blame customers for their mistakes.
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