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Reviews, get directions and information for Guelph General Hospital

Guelph General Hospital

About

Guelph General Hospital is a dynamic, comprehensive acute care facility providing a full range of services to the residents of Guelph and Wellington County.

Story

General Information

When the doors to Guelph General Hospital were opened on August 16, 1875, the hospital had 12 beds, a small infectious room and a dispensary. A superintendent and two nurses provided care, as well as working in the kitchen, housekeeping, switchboard and laundry.

Today, GGH is a dynamic, comprehensive acute care facility providing a full range of services to the residents of Guelph and Wellington County. Services include 24-hour emergency coverage, advanced technology and diagnostic support, and specialty programs such as surgery, orthopaedics, cardiac care, obstetrics, gynaecology and paediatrics.

In its capacity as a community and referral hospital, GGH serves a population of 180,000 people throughout Guelph and Wellington County. In 2001, all of the City of Guelph's hospital-based, acute care services were integrated into an expanded and completely updated Guelph General Hospital.

GGH is governed by a volunteer Board of Directors.

Number of Beds

11 Critical Care
55 Surgery
10 Paediatrics
11 Step Down beds
56 Medical
22 Obstetrics

Total: 165 beds

Mission

To provide the highest quality care and experience for patients and their families.

Address: 115 Delhi St, Guelph, ON N1E 4J4, Canada
Phone: (519) 822-5350
ac.grohgg@ofni
State: Ontario
County: Wellington County
City: Guelph
Zip Code: N1E 4J4


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Went in around 12:30am as a close friend of mine was struggling with a good amount of pain. Took the triage nurse about 45 minutes to consult her and eventually gave her the medication to ease the pain, but as we sat there waiting to get called in, it took them another 2 hours before we heard another name called and counted MINIMUM 10 people leaving as the wait was way too long, children and all. We sat there for 4 hours before we decided it was a pointless trip and left ourselves. Quite frankly, I don’t believe they even deserve recognition for the unnoticed “help” they give.
7 years ago (21-02-2018)
Went to emerg last night as I was (and still am) experiencing extreme pain in my left side and back left side. Crying in the ER and breaking a fever every 20 minutes. I know the wait is always awhile so that didn’t bother me as much. However I saw Doctor’s conversing while writing up patient reports and taking their time rather than being quick in seeing patients who need to be seen. Only one nurse was working while training another nurse. After I was seen the doctor disregarded where my pain was and assumed chest problems because I explained it hurt the area to breathe. Nurse took blood and then left it on the cart for an hour and forgot to run it so after a shift change another nurse had to take blood from me again, delaying my results even further. The pain medication they gave me only gave very very temporary relief and they didn’t give me anything else. Had me stay overnight for chest cat scan for blood clots. In the morning everything came back okay so they sent me home even though I was still in a lot of pain, Tylenol 3 wasn’t even doing anything. I feel they disregarded my pain and because it wasn’t what they thought it was I must be fine and was sent home. They should’ve realized I was still in pain and looked into it further with more testing but no. I’m still in the same pain, no changes, and will be going to Fergus from now on as Guelph’s care is subpar at best. Highly disappointed and frustrated with the way I was treated as a patient.
7 years ago (20-03-2018)
First time to Guelph emergency. I came in at 5:30 am. There is less than a half dozen of us here. I've been here an hour and not one patient has been called in yet. Definitely not really open 24 hours.
8 years ago (23-01-2018)
went in for a broken hand while there was a severe flu outbreak among children. Kids were crying and screaming and I waited 4 hours, and ended up giving my spot to a crying mother with a crying and screaming baby. That month two children died from that flu. To those saying the wait is due to priority, that’s complete bs, they have no empathy nor do they care about a patients health. Had a severe stabbing chest pain once and spent 6 hours with no other patients, went to find a doctor and he was sitting in a chair with his hands behind his head chatting. I am disgusted with Guelph general and their complete lack of human respect.
7 years ago (11-03-2018)
Wrong diagnosis for a torn ACL after waiting 4 hours, I was told it was a just a sprain and when asked for an X-ray or an MRI referral to be sure the doctor said no. I now have to wait two months for an MRI (which is normal) after finally getting a referral from a sports doctor, although when trying to get in touch with MRI department to get on a cancellation list no one will answer. No one will return my messages either. When called the front desk to get a hold of someone they transferred me to another department with no explanation, where again there was no answer. Left another message and still no one will return my calls. I know many other who have recieved wrong diagnoses at this hospital; one for another torn ACL and one for a broken ankle (who again was told she shouldn't get an X-ray...) From now on I will be driving further for another hospital.
7 years ago (21-02-2018)
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