Elmsdale Pharmacy Guardian Drugs
5 miles
This does not reflect the post office staff or Pharmacy but 2 staff that work the ret...
Reviews
I normally don’t leave negative reviews, but my recent experiences with Guardian Pharmacy have been disappointing.nnIn particular, my interactions with an employee named Brooke have been frustrating. I’ve found her tone to be dismissive and condescending at times, which makes it uncomfortable to ask questions or clarify anything about my prescriptions. When you’re dealing with important medications, basic professionalism and clear communication really matter.nnOn top of that, the pharmacy often seems to have ongoing stock issues. I’ve had prescriptions only partially filled multiple times and then been charged separate dispensing fees when picking up the remainder, which adds up quickly and feels unfair when the delay is due to inventory shortages.nnThe most concerning incident was being called and told my prescription was ready, only to arrive and be told it was no longer available. It appeared it had been given to another patient who came in sooner, and the situation was not clearly explained.nnFor a pharmacy handling critical medications, reliability, inventory management, and respectful customer service should be a priority. Unfortunately, my experience has felt more disorganized and stressful than it should be.
Primary care clinic lists services that they provide. But when you attend. They claim they can't do anything for you. So why take tax payers money when you refuse to actually take care of the patient.
The on duty pharmacist at noon on January 21st, 2025! You spoke to a very young mother with valid concerns and treated her like she was an inconvenience to you. “What, Do you want my permission to give this to your child?” “Is there a reason you’re delaying giving this to your child?”Obviously she was looking for advice from you!! You truly need to do better. You are part of the reason people don’t ask for help anymore. I’m actually disgusted that someone in your professional capacity, while speaking to a SCARED woman about her child and medication concerns, could be so cold and heartless. Helping others is not your forte. You are a horrible human being.
Cashier Evan gavel was very helpful and polite really made the shopping experience enjoyable. cant post a second one so today I entered the shop again top tier Customer servant Evan gavel helped me with my issue after yesterdays purchase quite kind young man
This does not reflect the post office staff or Pharmacy but 2 staff that work the retail portion. I'm afraid to enter this store ever again in case I get harassed again by either of the women I encountered. I witnessed, on one occasion, a female staff who turned out to be the manager being rude and condescending to a customer. Then another occasion, an older smaller woman turned out to be the same woman from the description treated my adult daughter in the same condescending manner. She left feeling like she did a something wrong. Well, recently I went into the store and I also encountered an arrogant, rude, angry woman who treated me horribly. It started by a clearly irritated female staff, then escalated by this other woman who was over the top. I was stunned by the apparent bad attitude and arrogance. This woman behaved as if she was a school principal and I was to bow and obey. I asked who the manger was and it turned out to be her! Ironic. If it wasn't for the post office I would never enter this store again.
Elmsdale Pharmacy Guardian Drugs
5 miles
This does not reflect the post office staff or Pharmacy but 2 staff that work the ret...
