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Greyhound Canada

  1. Lethbridge
  2. Lethbridge Bus Station

Reviews, get directions and information for Greyhound Canada

Greyhound Canada
Address: 411 5 St S, Lethbridge, AB T1J 2B6, Canada
Phone: (403) 327-1551
State: Alberta
County: Division No. 2
City: Lethbridge
Zip Code: T1J 2B6


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: 2:00 – 5:00 PM

Update Info

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Reviews
Door to terminal is locked on a freezing early morning departure. They seem to rely on the customers to let each other in. It’s 4:20 and no sign of our 4:05 departure bus. Update: it’s now 7:55 (4 hours late) and still no sign of a bus, a greyhound employee, or an indication that the situation is going to change. Not enough chairs for everyone who’s waiting either so that’s great. Update: bus departed shortly after 10 (6 hours late). To their credit the terminal staff kept us up to date and provided coffee. For my travel plans this might still be OK but I can tell the majority of passengers are going to have real problems getting where they need to go. Greyhound: you need a better game plan for inclement weather and please do something with that horrific lethbridge terminal!
8 years ago (20-12-2017)
I personally wanna thank the staff at Greyhound in Lethbridge... Our bus is extremely late but no fault of theirs and they bought us muffins and coffee... Grateful. Thank you and Merry Christmas
8 years ago (18-12-2017)
Lower than 0 Rating 1. TERMINAL EMPLOYEE SUCKS. 2. DID NOT ADDED ANY STUDENT DISCOUNT EVEN THOUGH I SHOWED STUDENT ID. 3. BUS WAS 2.5 HOURS LATE. 4. CHARGED ME DOUBLE THAN WHAT ONLINE PRICE SHOWS. 5. BUS WITH NO HEAT. 6. NEVER GO WITH GREYHOUND.
8 years ago (04-01-2018)
I ain't attacking the drivers on this one, they've been nice to me to a person. No complaints. Literally everything else tho. The bus has been hours late multiple times. Some buses don't have heat. I was heading to Fernie when I got dropped off close to the ATB in Ft. Macleod for a connection that never came, so I spent the night freezing in the atm booth with literally everything I owned. My family drove from Fernie to grab me and arrived before the bus. This summer I took the bus from Jasper to Lethbridge. When I boarded they told me I was good to go. At my transfer, they asked why my bags hadn't been checked, and that I would have to run back in and get them checked. Okay fine. I go back in and they tell me it was a serious violation to not have my bags checked. I told them they told me it was not necessary. They told me they would boot me from the bus if I did not get it down and the guy requested approx 25-30$ to check my bags. I immediately left the terminal, returned to the bus and informed them this was unacceptable, I wanted a full refund and to be returned to my starting point and that I would be filing a complaint. None of this had been mentioned early and comprised my ability to finish my bus journey.The guy went in to the terminal, came back out with 3 stickers, stuck them on my bag, and we were off again. Uhhh K? I think he just wanted to get rid of me. Third greyhound story. Nothing amazing, they somehow lost my bag on a trip. No change overs. Put my bag in the cargo compartment, boarded the bus, 2 hour trip, exited, and my bag was nowhere to be seen. God damn magical. If you can avoid the greyhound, do so. If you can't, be prepared. I think the employees are nice overall, just overwhelmed with the demands of a degrading bus company and the equally degrading busses. It's a shame what's happening to the cheap way to explore.
8 years ago (01-01-2018)
Phoned 5 different different numbers trying to get the correct representative. Each phone number was given to me by a greyhound employee. The last number went straight to a survey and I didn't get any information. The local ticket office can't help you once you e committed to online. Quote,"highest level of customer service" is far from the truth. Will never use greyhound again. Highly recommend the Red Arrow. Worth the price.
8 years ago (04-03-2017)
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