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Great Glasses

  1. ON
  2. Etobicoke Eyewear & Opticians

Reviews, get directions and information for Great Glasses

Great Glasses
"At Great Glasses customization is at the heart of everything we do. We understand that you have complex needs and 1 pair of glasses does not provide a complete solution to your vision problems. At Great Glasses we offer you a 3 for 1 eyeglass package to build a collection of eyewear to satisfy your every need.Since our inception, 25 years ago, we have been leaders in offering customized solutions and excellent value. Our 3 for 1 gives customers exceptional value in their purchase and allows us to create a solution an ordinary optical cannot provide. This was recognized in 2012 when we were featured on CBC’s Marketplace as the ethical player in the market which has been known for gouging its clients. Buying glasses is no longer a ripoff!"
Address: 125 The Queensway , Etobicoke M8Y 1H6, ON, CA
Phone: (416) 251-6762
State: Etobicoke
County: ON
Zip Code: M8Y 1H6


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Reviews
Our 87 year old neighbor was recently placed into a care home. We recieved a call on Sunday from a care aide that Joe had broken his glasses and that without them he could not see well. We went to the home and upon entering his room he did not greet us as usual. I asked him if he was OK and he responded by telling us that he did not know it was us that came in his room till we spoke. We had no clue his vision was so poor. We went to every eye glass place in Abbotsford that was open on a Sunday and none of them had frames that Joe's lenses would fit in. We went to the Abbotsford Great Glasses Store and the person working there named Tammy was very helpful. She literally tried 40 different frames and when none of them fit she told us that their Langley store had a machine that could cut down Joe's lenses to fit any new frame. Tammy called the Langley store and confirmed that they would do this for us and explained Joe's situation. It was late in the day and Tammy asked the Langley store if they would wait for us which they did. Thank you Tammy for your EXCELLENT service and all of your help, we really appreciated it. We drove out to Langley and got there literally before the store closed. We were helped by Karlee. We apologized for coming so late and she was so kind to us. She insisted on still helping us even though it was 5 pm, closing time. She literally stayed after hours to find frames for Joe and then cut down the lenses to size and installed them. By the time we had left it was 5:45 pm. We felt bad that we were there past closing but the entire time Karlee was upbeat, polite and friendly telling us that she was so happy to be helping Joe. Karlee, we thank you so VERY MUCH for your OUTSTANDING service and help. Your company is so lucky to have you working for them. We wish you could see how happy Joe was when we brought him his glasses when we got back to Abbotsford. We would also like to thank Leon, Karlee's coworker, for staying late and not complaining once about having been kept past closing. This entire experience could not have been any better UNTIL we went to pay for Joe's new frames and the cutting down of his lenses. Karlee and Leon REFUSED to allow us to pay!! They insisted that they and their company were happy to be able to help Joe. INCREDIBLE!! THANK YOU, THANK YOU, THANK YOU for being so kind and helping Joe. We wish you and your families all the best in life and health and encourage you to keep up the OUTSTANDING service. Take care. Heidi and Mike Bilodeau
The worst experience ever!! Took close to 1 yr to get my perscription correct, and that was bc I finally went to a eye Dr.
Outstanding attention from staff. Great products at fantastic pricing.. AND I love the triplet box for my glasses
Jack was super helpful and very patient. Prices are great! Two years later: Jack has left but Carly provided an evenly wonderful, patient service. Rating unchanged.
Although the price for three pairs seems like a good deal, they didn’t even know about the sizing. I ended up with two pairs that are two sizes too big for me. I also was a little unhappy with the designs and selection.
I had bought the 3 for 1 and was happy about the price. Then one of the screws came loose on one of the pairs. I had dropped another pair and my grandson stepped on them with a loud crack. I brought both pairs in and one of the ladies there fixed both, reset to my face right there on the spot and I didn't charge me a thing. Great service!
I got pop up ads from 3-4-1 on my phone as I played a game. After a few, I looked at the site. And happened to be in the area a few weeks later, so I stopped in. A simple store, Covid protocols well done. I indicated that I just wanted to look, and was left alone for a few minutes....then a young tall chap in snappy trouser and shoes approached me. Well, turns out he's the owner. Gage knows his stuff, was super professional, and I chose 3 pairs of glasses. These 3 with high index lenses, coatings and transition or sunglass tint cost LESS than a single pair of glasses I bout 2 years ago from another place. Picked up the glasses today, and I am VERY pleased. They look great, lenses perfect he upped my reading RX, and very good customer care. HIGHLY recommend Gage and his services. Don't be fooled by what you see on the shelves, Only one pair I picked was on display, the others come from the back where he they have many more pairs. Exceptional pricing, kind and thoughtful service, and I don't feel gouged for needing a glasses and wanting a pair or more that look good. Excellent business model. Wish them GREAT success. Sorry, too shy to post pics, as I hate selfies! Maybe they should take pics as you leave with great glasses....sorry, that's a pun. Have been happy at other places, but the costs not sensible. This makes sense.
I accidentally came across “Great Eyeglasses.....3 for 1”, when I moved back to Vancouver couple of years ago, Aumrie, Jack & the team are ALWAYS Very helpful, accommodating, and display great customer care qualities! If Somethings is not right, they fix it!. I drive from downtown Vancouver all the way out to Langley because I know I will never be disappointed with anything! I am in marketing/ customer care and I “greatly value”, their PRICING, INTEGRITY, SERVICE & RELIABILITY
Absolutely amazing service and attention to detail. This is now my fourth time getting glasses there. All of my extended family and friends go there as well. I usually don't leave reviews but the level of service we got we got was outstanding, Thank you Jack you went above and beyond And will be coming back as usual as a result Can't say enough good things regarding the customer service we received
2 pairs of my glasses purchased at 3 for 1 Great Glasses were coming apart after 4 years and rather than buy new ones, they were able to fix them up so they should last for awhile longer. If not, they said they could put the lenses into another frame until my eye appointment, 3 months away. Great friendly service
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