Granville Medical Clinic

A quaint & efficient practice. Over the years I’ve lived here, I’ve found both the clinical & admin staff are friendly & helpful; many thanks to Dr Nair for treating me & my family with great care. They’ve always managed to help me out whenever I need something, so no complaints there. The practice itself is very conveniently located, it even has free parking out front for 1hr. The only thing that’s an issue is their phone lines, the waiting times are insane T^T I always wait for over an hour before giving up & walking to the practice when I’m free. I’m guessing that’s cos they have so much to do & not enough staff, so yeah be warned: don’t call them.

Worst Staff services they have. Firstly when u call them after hrs of being in Queue, when your turn arrives, they don't respond the call and means it will get disconnected and you have to start from zero again. Staff gives so false commitment, they will tell you sending message for e-consultation but when you hang up call nothing will b there in your inbox. Many times when i m personally in GP, observed my self phone keep on ringing but staff ignore those call completely and that justify why we always have to be in call Queue for 1/2 hrs.

I’ve been with this GP for over 30 years. It’s gotten worse year after year. It’s taken over an hour to get in the que in the phone, who knows how long till someone answers. I’ve tried going into the surgery to ask a simple question about medication that should have been sent by the surgery and have clearly forgotten. However turned away rudely by up tight receptionist’s honesty calm down love, you only are there to answer the phone which you’re not capable of either.

I have been registered with this surgery for past 30 years and service has declined. Receptionist is obnoxious, rude and seems to think she run the surgery. I have complained today and think that little madam should be taught manners. As far as Drs in surgery is concerned she is amazing and does listen once you are past receptionist.

If there is less than one star I give them that. This is worst Gp ever. I’m asking for my son an appointment which I’m asking them from last 2 months but then he got alright himself now I need again but they are giving me another numbers, call here call there, we don’t have any appointment. Everything is blocked by a doctor. So many excuses . Receptionist asks so many questions why you wants to make appointment, you can go here or there but we can’t offer u any appointment, not today not tomorrow, not even whole month. Terrible service.

Good service. Of course they are very busy but doing their job dedicatedly. Reception staff was nice. My doc was Ms P Nair and she was good. Dr.shafi dr.Baloch nice and treated my little one nicely even the nurses. It was hard for me to change my GP but as we moved into new house,had to do this.only my husband didn’t get any good advice for his knee ligament problem.Thank you everyone. Best wishes.

The worst practice ever. Whenever I called nobody answered the phone. The funny thing is that you're always the 4th in the queue and about after half an hour you get the first in the queue. And when you get the 1st one, well, it takes between 30 minutes - a few hours for them to answer. My advice is to Not register at this GP.

I think I lost the will to live, holding on to get through. When I called the surgery, I started off at second in the queue. 40 minutes later, I moved to first in the queue and still holding. After 1 hour and five minutes, I gave up. My husband drove to the surgery instead! Ridiculous telephone system!

Excellent doctors. Always had positive results. Econsult method is really good. Been with the surgery for 43 years, never had problems.

Worse GP ever had in my Uk life, They keep the phone for some other purposes

Directions to Granville Medical Clinic with public transportation

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