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Grande Rockies Resort - Bellstar Hotels & Resorts

  1. Canmore
  2. Canmore Resort Hotel

Reviews, get directions and information for Grande Rockies Resort - Bellstar Hotels & Resorts

Grande Rockies Resort - Bellstar Hotels & Resorts
Sophisticated rooms & suites, plus an exercise room & an indoor pool with a waterslide.
Address: 901 Mountain St, Canmore, AB T1W 0C9, Canada
Phone: (877) 223-3398
State: Alberta
County: Bighorn No. 8
City: Canmore
Zip Code: T1W 0C9


Opening Hours

Monday: 8:00 AM – 12:00 AM
Tuesday: 8:00 AM – 12:00 AM
Wednesday: 8:00 AM – 12:00 AM
Thursday: 8:00 AM – 12:00 AM
Friday: 8:00 AM – 1:00 AM
Saturday: 8:00 AM – 1:00 AM
Sunday: 8:00 AM – 12:00 AM

Update Info
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Reviews
Parents stay away. Do not use the pool! It has dangerously high levels of chemicals. Attached are pictures of my daughter before and after using the pool. It bleached out her bathing suit. Our whole family came home with a rash. Our daughter was the worst. So bad we consulted a doctor and she was diagnosed with atopic dermatitis. The pool just underwent maintenance but it is extremely unsafe for use at this time.nnBeside the pool conditions we were staying in the 2nd or Annex building. It is old and needs to be renovated and the building is not up to code. Stairwell doors were so warped the did not close properly which is a fire hazard. The entrance keypad is broken and the buttons stick. It took 3 or 4 attempts to open the door. Also the front door is warped and does not close properly, which is a security concern. Carpets are bunch long up in areas causing tripping hazards. The main building is having some renovations done to it. Which is fine if you like the smell of paint and sawdust I guess.nnI would stay as far away from this hotel until it goes through major renovations. We paid $250 a night for what should’ve been a $60 a night motel experience. I have sent an email regarding these concerns to management. It has not been a full day, but I will update my review with their response to all of the concerns I brought to their attention.
Junk hotel. Not worth the extremely high price at all. Rooms were dirty and gross. No housekeeping services. They are under renovations or something so the amenities like the “fitness room” was literally shoved into a hotel room on the 3rd floor… why bother? The saving grace was the pool but it was contaminated and the staff did not attend to this matter in a professional way at all, allowing multiple families to continue using it before screaming at us to get out. Completely unprofessional.
We had a wonderful stay at this resort! The property is clean and well-maintained, and the swimming pool and hot springs were a fantastic addition to our trip perfect for relaxing after a day of exploring. Highly recommended for a peaceful and enjoyable getaway!
We stayed here for 2 months in winter and loved it. We used public transport the whole time with bus stops close by and easy walking distance to town and grocery stores. The rooms were comfortable and had everything we needed. The Elk passed by frequently and could see them from the balcony. there is underground parking if required. The waterslide and spa was great to come back to after a day of skiing. Canmore is a beautiful spot and we look forward to visiting again.
The hotel was honestly rundown, dirty and disappointing. A dump you could say. After checking in we took the maze to get to our room where the room keys didn’t work. We then took the long maze back using certain elevators because some wouldn’t access the main floor. After walking back down again we asked to leave the hotel. It took about 2 hours to get out of the hotel. We sat at a table waiting for the hotel to figure out what they were going to do with us. They had to send someone to do an inspection, they had to send someone to see our complaints. We ended up booking a hotel 3 minutes down the road.nnWe booked directly through their website and it does not look ANYTHING like it does online. It was absolute trash and ruined our whole Friday night away. There were other people also complaining about similar issues while we were.nnNEVER again. If you are going to rent this out at least have some $59 motel special. Not $580 for this crap hole. Thanks for wasting a entire day of our weekend away.
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Grande Rockies Resort - Bellstar Hotels & Resorts map

Directions to Grande Rockies Resort - Bellstar Hotels & Resorts with public transportation

William Street West 140 meters
Benchlands Trail Overpass 240 meters
3
5C
Elevation Place South 310 meters
5C
Elevation Place North 310 meters
5C
Hospital Place 320 meters

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