Grand Traverse Ophthalmology Clinic

Great Doctors that ACTUALLY know what they are doing. I have had some pretty bad experiences with doctors in general, but these ones are good at their job. No bullsh*t tell's you what you need. They only do what they need to do. Fair prices. Friendly staff that care. Oh and free coffee!
8 years ago (30-04-2018)

Would give a better rating because they did my husband's eye exam reasonably well, except they used a numbing drop before the dilation drops and didn't tell my husband the possible side effects... After the exam he asked why he had blurry vision. They said the numbing drops can do that sometimes, but then they let him drive home alone! And because the effects don't wear off for about 4 hours I have to cancel the rest of our plans today because my husband can't safely take care of our newborn baby alone when he can barely see things several feet in front of him. They are not giving important information until after something happens and not making sure their clients are safe afterwards.
8 years ago (08-12-2017)

Terrible! overcharged us for unnecessary services performed without our consent! Avoid this place at all costs for they will be high! over $1000/hr!! Edit: note to owners: I DID contact the facility, three times, before I wrote the negative review. I believe in giving a company the chance to make things right. The doctor was condescending and the billing people said they wouldn't even consider adjusting the bill for the unnecessary charges.
8 years ago (14-02-2018)

We made an appointment for our son to get contacts for sports explaining to them that we needed them soon as Basketball was ending in a couple of weeks. We were told by Dr Thuente at our appointment that we could try non bifocal contacts but we needed to set up another appointment with Dr Ritter to get fit correctly. So we set up another eye appointment with Dr Ritter and she insisted that our son try bifocal contacts and refused to let our son try the contacts that Dr Thuente told us we could try as my sons bifocal glasses weren't working well for sports. We tried to explain to Dr Ritter that we didn't want bifocals but she refused to let us try what we went in for to begin with and what Dr Thuente had recommended . The persons who answer the phone are very rude and uninformed , as was the doctors communication between each other and no Apology was offered for wasting two trips to there office. My son is very disappointed as he still has no contacts to try for basketball and the season ends this weekend . I would never recommend this place again ! Very unprofessional .
8 years ago (15-02-2018)

Great with my children. I so appreciate the time they take to really figure out what is going on.
8 years ago (19-02-2018)