Goodlife Fitness

I recently re-joined GoodLife Fitness and had a frustrating experience that left me feeling disrespected as a customer. When I signed up, I was eager to start using the gym right away. I asked about my scan-in card so I could visit before staff hours the next day. I was told that my pre-authorization was still processing, and if I paid $87 upfront, I wouldn’t be locked out of the gym the following morning. I agreed and left feeling excited to get back to my routine.nnHowever, just three days later, I was charged an unexpected $100 from my account, which resulted in a $45 NSF fee because I wasn’t prepared for the charge. When I contacted GoodLife, they explained it was a backlogged charge from my previous membership. While this was frustrating, I accepted the explanation and called again to clarify when the next charges would occur. I was assured that no further charges would be processed until April 7.nnTo my surprise, on March 21, I was charged $75 and $25, along with another $45 NSF fee. At this point, it wasn’t just about the money—it was about the lack of transparency and respect for customers. Being misled and feeling like I was being taken advantage of by a company that couldn’t provide clear, honest communication is incredibly disappointing. This experience has left me feeling lied to and undervalued as a client.nnI am writing this as a bee review on Good Life Fitness as any attempts to fix the situation have really just made things even worse. Nice work team.

Good Life Fort Saskatchewan is an incredible gym, front desk staff and management are so friendly and always go above and beyond. Equipment and facility are always very clean and tidy. I had a wonderful experience with Sidney, she helped me set up my gym membership, she's very kind and took the time to explain everything to me when signing up!nThank you GoodLife!

I usually do not go out my way to give a review, but I came in for a drop-in with my friend and the Goodlife staff greeted me with the biggest smile.nnThe staff was named Brendan and he really went out of his way to help me as a newcomer to the gym.nnI felt that Brendan genuinely wanted to assist me in feeling comfortable at the gym.nnI would recommend this gym to anyone who is looking to buy a membership at a gym. If I didn’t already work at one, I would be purchasing a membership here.nnIf this is the kind of team that works here, I would come back every time!

I go to the gym regularly and I've noticed an ongoing issue with the showers. Every day, the water is extremely hot and there's very little water pressure. I've also heard that in the women's section, there’s sometimes no water at all. It’s been quite uncomfortable and makes it hard to use the showers after a workout. I hope this can be looked into and fixed soon. by the way after 8pm this angoing issue

Idk who is saying this gym is clean the bathroom is ALWAYS filthy, imagine having 7 people working and having poop stained toilets and pee on the floor. Women have to pull their pants to their knees just to not get other peoples urine on their pants. So many people working, no people cleaning just standing around. Put signs up for people to not pee on the toilet seat and floor, or just clean it more. It’s really quite disgusting. Has been for the last two years.