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Reviews, get directions and information for General Appliances

About

Central Alberta's Appliance Store



Free Delivery: Widest Selection: Great Service Department

Story

General Appliances is one of Alberta's largest independent appliance dealers. As a family-owned and operated business, we take pride in our friendly, small-town service and our competitive prices on both luxury and value-priced products.

For years, outstanding service has been our hallmark. Our customers choose us for the extras they won't always find at 'big box' stores: prices that include local delivery, a large inventory of in-stock items, and owner-operators who go the extra distance to ensure you're satisfied with your purchase.

We invite you to come in and check out our wide selection of products. Not only do we carry 40 appliance brands, we also sell Sealy mattress sets, and luxury barbeques,

Our History

General Appliances was founded in 1972 as General Repairs and Sales. Owner Simon Leenstra operated the business in various locations in Lacombe up until 1993, when Peter and Trudy Kuipers purchased the operation at its main street location.

In 1999, the owners decided to expand, selling the downtown store and building a much larger showroom at the current site. In 2008 Peter and Trudy handed the reigns over to the current owners (their son Gary Kuipers, son-in-law Kurtis Dykstra, and employee Jason Siebenga.)

At that time General Appliances expanded again to accommodate a wider selection of luxury appliances, and increased their service department to accommodate the needs of an expanding clientele.

Currently the General Appliances showroom is still located at 6010 Hwy 2A and a 10,000 Square Foot warehouse was recently built in Lacombe to accommodate more inventory.

The Service team consists of 3 of the best Service Technicians in Central Alberta (Lambert “Lumpy”, Rod and Sean) as well as our service Co-Ordinator Denise.

In Store operations are handled by Owners Kurtis and Gary with the help of Jamesand Danielle

The Delivery Department is operated by Owner Jason Siebenga. Jason runs one of the delivery trucks and looks after training each of our delivery men making sure that our entire delivery department is always acting in a professional manner and offering an industry leading level of service.



"General Appliances is one of Alberta's largest independent appliance dealers. As a family-owned and operated business, we take pride in our friendly, small-town service and our competitive prices on both luxury and value-priced products.For years, outstanding service has been our hallmark. Our customers choose us for the extras they won't always find at 'big box' stores: prices that include local delivery, a large inventory of in-stock items, and owner-operators who go the extra distance to ensure you're satisfied with your purchase.We invite you to come in and check out our wide selection of products. Not only do we carry 40 appliance brands, we also sell mattress sets, and barbeques,"
Address: 6010 AB-2A, Lacombe, AB T4L 2G5, Canada
Phone: (403) 782-3735
ten.tenalpsulet@ppaneg
State: Alberta
County: Division No. 8
City: Lacombe
Zip Code: T4L 2G5


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed


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Reviews
My experience with the sales and service department was excellent. I purchased my dishwasher over the phone through Travis one day, and had it installed the next. You can't get much better than that. The 2 service guys , Terry and Ben, were great. They were very professional and very pleasant. Thanks.
From start to finish excellent customer service. Called for a dishwasher appointment, and two days later I had a new one installed, good to go. The installer was super friendly and professional, and even showed up 5 minutes early for appointment.
Travis was very helpful with the purchase of our LG appliance package which included refrigerator, range, dishwasher, and microwave. We were very satisfied with the pricing and were also pleased that the delivery, installation, removal, and disposal were half the price of other competitors. The delivery and install team as well as the service coordinators and technicians were very professional and a pleasure to deal with. We would highly recommend General Appliances for all of their products and services.
Travis, from General Appliances, was very friendly and helpful with our entire appliance package for our new home. It was a year long process with all the supply chain delays. But the store held all my appliances, as they arrived, until the house was ready for delivery and installation. We are very happy with the customer service!
Ben came over today and fixed our dishwasher. He did such a great job! Our dishwasher not only needed a pump replacement but it wasn't installed properly. Ben not only replaced the pump but he also installed it and leveled it properly into our counter. Wow! So impressed. Thank you!
Real good prices, delivered to my home, love shopping local, the whole process was picture perfect, thanks to the staff.
We are very pleased with the purchase of our new fridge and dishwasher from General Appliances. Thank you to Curtis D. and delivery and installation team. We strongly recommend checking this knowledgeable and service oriented store out for your appliances. They were a positive experience for us throughout the selection, conversation, and installation. Thanks!
What a great crew here! We bought a nice fridge and it was delivered with care the next day. Delivery guys were wonderful, efficient and kind. Cory and Gary were great on the sales end with good prices and they had an easy going manner, which we really appreciated. Thanks General Appliances!!! BUY LOCAL!!
Phenomenal Service!! Highly recommend purchasing your appliances from General Appliance - I was able to shop online and have my new LG washing machine delivered to my home and Installed - my old Maytag removed - thanks guys :- Flawless transaction from dealing with the salesman to endpoint delivery & install - a fabulous team effort! Bravo! Courteous and Knowledgeable - Highly Recommend!! Cheers!
Great service! We decided to order a fridge from Smeg in Italy. We went to a few different stores that offer the Smeg but felt the service was subpar. We drove all the way from Devon to deal with the sales team from General Appliances in Lacombe. From the sales to the delivery people, everything was fantastic. I highly recommend making the drive to Lacombe.
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