Gary's Plumbing & Heating & Air

Called them to fix 2 leaks. One was near a spot they had fixed in the spring. The other was a leak above my water heater. The lady said someone would call me back. Several hours later I called again and she said i would have to pay cod and they couldn't come for 3 or 4 days. In the mean time my electric water heater shorted out and started a small fire. They cared more about making sure I knew I had to pay(which I have always when they have been here)than about my safety.
7 years ago (20-08-2017)

I called an hour before close for a clogged sink. Someone was at my house the next morning at 8:30, and had it fixed in no time. On top of that, the secretary and the plumber were both incredibly nice.
7 years ago (24-10-2017)

First off I would like to say I don't leave very many bad reviews. I am understanding when it comes to running a business. I had them look at one of my rental properties in Laramie. (I Live in Denver) I told the lady I need you guys to look at the plumbing and tell me how bad it is. I made myself vary clear that no work was supposed to be done out side the minimum service call fee with out a quote first. The next thing I know I get a phone call from the plumber that was at the property and he says he has heaters running in the house. I asked how much is that going to cost me and who told you to do that. He said I was there for 3hrs. I said no work was supposed to be done with out a quote. He said he would get the heaters out of there tomorrow. I asked him how bad it was and he couldn't tell me he said "I'm not sure I didn't look that closely I just put the heater in house" Then I get the invoice for $1,500 it says there was three people there and they logged 17.5 hours but nothing got fixed and the plumber never said anything about anyone else being there. They completely took advantage of me being out of town. My renter said there was only one guy there and that he was setting in his tuck for most of the time.
8 years ago (08-03-2017)

Very frustrating experience just trying to get a quote. It took three phone calls and two weeks just to get the process started, and they've been "working on" a quote for over a month now. I called another local company and got the same quote in 2 days. Will not use Garys in the future.
8 years ago (12-10-2016)

Thank you for taking care of my renters today and you were very pleasant to talk to in order to arrange payment.
9 years ago (03-02-2016)