Frosted Floral Memories

The good: Alice is very lovely to work with. She was timely with her emails and communicated well with me throughout the process. The bad: after dropping my flowers off in October, Alice seemed put off and frustrated when I asked her to have them done by April 1st as my husband and I were moving to Connecticut (I was a local customer for Alice). She pressured me and blamed me for not being honest with her but I was told the process would take three months and figured I would have plenty of time. In December, I followed up and she seemed rushed and concerned about my deadline. She acted like she did me a favor by having them done in March. The Ugly: the flowers! My cost was $910 and for that amount of money I thought at least my flowers would be right colors and they were not! My wedding colors were blush and burgundy and my flowers came out purple and hot pink. She insisted that they were right even when I sent her several pictures to the contrary. She even denied that the picture she sent me wasn’t really how her bouquet looked! What?!? I am extremely disappointed and it’s almost painful to look at my shadow box now because the flowers just aren’t mine. The memory of them is no longer happy. Also, the shadow box was going to cost an additional $1100!!!! Buyer beware! I had a friend make mine and it cost less than $100. Alice says the cost is because of the price of shipping.
7 years ago (20-03-2018)