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Fondue le Neuf

  1. Montreal
  2. Montreal Hot Pot

Reviews, get directions and information for Fondue le Neuf

Fondue le Neuf
"Our restaurant was reorganized and established on July 1, 2022. We provide self-service hot pot and barbecue. We are open almost all year round. People love meeting friends and having birthday parties, graduation parties, and team-building activities in our restaurant. We are determined to build up our own brand and we have reached a cooperation with the McGill University Chinese Student Union. I hope you can support us and witness our growth."
Address: 505 Boulevard de Maisonneuve O Bureau 002 , Montreal H3A 3C2, QC, CA
Phone: (514) 849-0999
State: QC
City: Montreal
Zip Code: H3A 3C2


Opening Hours

Monday: 16:30-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 16:30-22:00

Update Info

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Reviews
This is the best hotpot in Montreal! It’s a bit pricey than other all you can eat hotpot, in Montreal,yet it’s worth it! The ingredients are fresh, the soup is perfect and they have many options for the sauce.
I was happy with everything here. We are a big fan of hot pot and was happy to find this genuine hot pot place at Montreal downtown. Charles and Ling were super nice to us and we'd love to come back to this place for sure!!!
WARNING: FOR YOUR HEALTH AND SAFETY. The worst restaurant in Montreal. We went there more than 5 times, and it was so good. However, since they changed owner, everything was terrible. The broth does not taste the same as before. We have to wait for a long time to get our pork, meat. We write down the order in the paper, give to them. They bring nothing to us, then we have to re-order and it took a very long time get our orders. My mom can not walk and have to go to the bathroom after eating the hotpot. It only happened when she eat this time, all the previous time at this restaurant, she never feel like this. It is because they put too much MSG inside. My mom passed out in the bathroom of the restaurant. We complaint too them, the cashier said they don’t put any MSG inside, but we are sure that they put too much. For those people who can not eat a lot of MSG, please don’t go here. Also, the food is not fresh and pre made. Please, for your health and safety, never go here to eat.
I used to go to this restaurant very often and it was quite really delicious.. But now, a lot has changed. Service was ridiculous... Especially the waitress in black with her bad attitude. The boss or the manager should check their employees and give them the basics of work ethics. At least the waiter was ok. Service was slow. it wasn't even full house Quantity of food was always wrong either got less of what I ordered or I get an order that wasn't mine. And the place was not clean. Glasses of water was still oily and dirty. I thought the comments was just a bias.. it's the reality of this place This was just disappointing..
All the 5 stars are made by bots. I went eating at this restaurant this weekend. We ordered our dished. The first call, only 50% of the dishes came and most are veggies. We ordered meat some chicken, beef and lamb and we did not received any meat, only some seafood. The first call take about 30 minutes of waiting. We ask one waiter for checking the meat and he said that the kitchen is cutting the meat. 20 minutes later, we ask another waiter and then we were told that the meat is frozen and cannot be cut. So we decided to place a second order. This time, its getting even worst. We have received like 30% of our order after another 30 minutes of waiting. Oh and I have to mention that you only have 2 hours for eating... Conclusion, this restaurant is show as a "All you can eat" but they will only choose what they want you to eat. Meat are expensive, so they will not give you any meat. This is a scam, fully scam. Any 5 stars you see in this review are fake. Believe me and other that put the 1 star or go try yourself to see. They will give you any excuse they can find just to not give you the order you placed.
We walked into an empty restaurant and now I understand why. Honestly the food here is pretty bad. Our host/waiter was super nice but the broths had no flavor at all. The soy sauce was sour — I don’t even think it was actual soy sauce. The other condiments like cilantro were dry and dead. The meat was just alright, the best imo was the pork belly. The utensils and bowls are also pretty dirty. Wouldn’t come back again.
Delicious and authentic, fast and friendly service. Close to metro McGill/Place-des-Arts.
Unfortunately this place has downgraded a lot since I last visited 4-5 months ago. The menu has cut down a lot & food was not fresh. However, the male waiter was very nice and gave his 100% for the customer service, but the waitress had a very bad attitude. We asked her politely to change the glass because there was oil stains on it and she was very reluctant, as if we were bothering her! Later on, we asked her if she could follow up with the kitchen on an order 6x meat that never arrived. She was very condescending, asking us if we REALLY want 6 orders of meat. We were 4 people and the portions are small. Anyhow, she said she would follow up. Shortly after, the nice waiter brought us the order and here she came with the same order as well. We tell her that her colleague already brought us what we asked for and she said “well you said 6 orders with me so here it is”. Unfckngbelievable.
The owner’s attitude is extremely terrible, she was not satisfied with me leaving 10% tip and asked me on my face to give more tips and threatened to call police on me if I do not leave more tips. My friend offered her another 5$ tip based my 10%, she almost robbed the money from my friend’s hand while also giving me bad attitude, I argued with her and asked the 5$ back, she had no intention to apologize to me and my friend and keep arguing with me with bad attitude. Don’t recommend this place at all, they are just money robbers who only care about money not their customers. Very terrible experience, I would rather not eat hotpot anymore than going back to this restaurant!!
I really want to make this review because I got baited by the 5 stars reviews. Believe in every 1 star review. They are not lying. This restaurant will pick the food you can eat. The only thing you can eat as much as you want are the soya sauce and dried unfresh herbes. The rest of the foods are limited nor offered, especially meats. In addition, service is bad and pricy.
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Fondue le Neuf map

Directions to Fondue le Neuf with public transportation

du Président-Kennedy / Aylmer 40 meters
125
35
De Maisonneuve / City-Councillors 50 meters
15
35
du Président-Kennedy / Aylmer 60 meters
125
McGill (Union / De Maisonneuve) 110 meters
168
61
Sherbrooke / Aylmer 160 meters
24
356

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