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Reviews, get directions and information for Floyd Total Security

Floyd Total Security

About

Floyd Total Security is a locally owned, nationally recognized and well established company providing security and safety solutions to businesses and homes.

Story

Minnesota company, specializing in home and business security for over 70 years! We can do everything from locksmith work, burglar alarms, monitored environmental sensors, access control, surveillance and more! We are an authorized Honeywell dealer and a Medeco Security Center. Let Floyd Stand Watch For You!

Address: 9036 Grand Ave S, Bloomington, MN 55420, USA
Phone: (952) 881-5625
moc.ytiruceslatotdyolf@ofni
State: Minnesota
County: Hennepin County
City: East Bloomington
Zip Code: 55420



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Reviews
Russ, Dale, and AJ are fantastic. Russ is one of the most customer-service oriented sales reps I've seen (and I've worked with a lot); he's a great listener and extremely responsive. Dale and AJ were also impressive with their professionalism and can-do attitude during installation and set-up. Definitely made a great choice in going with Floyd Security for my security-perimeter cameras.
8 years ago (23-10-2017)
The monitoring seemed good and responsive overall during the several years we did business with them. Our main problem was with how they handled their faulty installation practices. We had a new sliding glass door installed in our living room over the spring and the technician who was out to reinstall the sensor on the new door placed it in a location where there was some additional pressure on the plastic. The sensor broke at 1 am several months after the installation and we asked Floyd to send a technician out to repair it. The technician blamed us for the failure even though we had not touched the door or sensor after it was installed and Floyd refused to wave a second 100 dollar service fee where they reused the same sensor that broke and applied some cheap double sided tape to the door/sensor instead of using a new sensor. The job was done very sloppily. Floyd was more concerned about their additional service fee than retaining our business in talking with the customer service representatives. I would recommend one of the many other responsive and local security monitoring companies over Floyd as I feel Floyd does not have their customers best interests in mind.
8 years ago (28-08-2017)
Left us unprotected for a month but charged us. They claimed that the tower was down and they didn't know when it would be back up. Horrible all around experience after almost 4 years of being a loyal customer. I really wish 0 stars was a option:-( Protect America here I come:-)
8 years ago (20-08-2017)
I've hired Floyd to install/upgrade systems in two of my homes over the last 10+ years. Sales and Installation are very knowledgeable about what's new and how to incorporate older equipment into the overall system, allowing for the most economical installation/upgrade. SRSI monitoring has always been courteous, responsive, and reliable. I feel safe knowing they are monitoring when I'm home and away. I wouldn't chose any other home security company.
8 years ago (27-04-2017)
I had this system installed by Frank and he was very knowledgable and knew exactly what he was doing. Since then, I've had communication with Jim - the app guy and some other people at the main office. Everyone has been very friendly and knowledgable. I love that this place is local too!
8 years ago (10-06-2017)
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