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Fix Auto Calgary Coachworks North

  1. Calgary
  2. Calgary Auto Repair
  3. Calgary Body Shops

Reviews, get directions and information for Fix Auto Calgary Coachworks North

Fix Auto Calgary Coachworks North
"Fix Auto Canada has over 240 collision repair centres from coast to coast. We deliver peace of mind though our commitment to high quality repairs, our simplified insurance claims processing and the Fix Auto lifetime guarantee. Anywhere you see our sign, rest assured that you will receive the outstanding Fix Auto standard of quality that we’ve become known for over the last 25 years. Just ask your insurance provider or visit our website."
Address: 625 Goddard Avenue NE , Calgary T2K 5X3, AB, CA
Phone: (403) 275-7000
State: AB
City: Calgary
Zip Code: T2K 5X3


Opening Hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00

Update Info

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Reviews
7 month update: After having a repair done in Dec then having to go back 1 month later in Jan to repair the repair because they messed up. When I went to pickup my brand vehicle for the second time I found a much larger area they messed they told me they would book another appointment 1 more month out to come back for a third time because the paint needed time to cure. Well here we are and it’s the middle of July and still no call and I’ve been left with a vehicle that still has damage. My next step at this point is to inform my vehicle insurance company to let them know they paid this location a couple thousand for a repair that wasn’t completed and I’m also out my deductible amount. Original Post: After picking up my vehicle I noticed they didn’t paint a spot/burnt the paint off and then Clear coated over it. I sent photos in and they scheduled me in 1 month later. Gave me their shop vehicle which needless to say is a downgrade from my brand new truck. They did repaint my truck door again, however before leaving I did a thorough inspection and they messed up a larger area this time. Had the painter come out, estimator come out and the manager. They said they would have me come back AGAIN because who doesn’t like missing work and lost wages only it’s been over a month and still haven’t heard anything so I’ve been left with a poorly finished job on my brand new vehicle.” It’s been months after “fixing “ the paint on my door that they messed up twice and still haven’t gotten a call to fix properly Avoid at all cost. No attention to detail from their workers or keen eye for detail. If you go, be warned and do a thorough check before leaving. Not that it matters cause they won’t schedule you back in. My next step this week is to contact my car insurance provider and inform them of this.
I wish if I could give them negative marks. My two vehicles were out there for repairs. They did very bad job on both. For my truck, I had to reach out to their corporate office and a gentleman from corporate office fixed our problem. Thanks to him. But these guys are so bad. Have no customer service and professionalism. I had very bad experience dealing with their estimator Pam. Manager Paul and owner Frenk. Second vehicle has a long story which I am sharing here for keeping others safe from these guys. My vehicle was there for tail gate repair. They messed up with my tail gate power option and lock during the repair and were not working when the vehicle was handed over back to me. I raised the issue with manager Paul and he held the vehicle for a couple of days and was able to fix the lock but he could not fix the power option. As a customer, I expect that I get my vehicle back in the working condition I handed it over. Paul told me he was able to open the tailgate quarter way and then it closed. He told me that it just needs re-learning and he will send it to  Canyon Creek Toyota and advised me to drop the vehicle back on Monday. But instead he sent it to a XYZ guy who had no expertise in this as he deals with air bags. The guy wrote a report that its assembly and motor both need to be replaced. Paul told me that the tech heard the cranking sound which Paul never heard when he operated the tailgate. Being nice I told Paul that I can get him the parts and I will bear the cost of the parts. Paul told me if I can get him the parts he will get it fixed and I know very well there was no problem with the motor or assembly based on my little technical knowledge and the guy made a false claim upon Paul's request. When I contacted Paul to inform him that I got the parts and he told me that he is not going to cover the cost as he got shit already from the owners in front of his employees for spending 43* dollars for diagnosis, which tells me how cheap the management is. I contacted the gentleman who gave the report, and he told me he will charge 300 dollars approximately to replace the motor and if it still does not work he can't do anything and the vehicle needs to be taken to Toyota as he has no expertise in it. Paul himself told me that the guy is just a mechanic and for sure he has no expertise and he is just helping him upon request of one of the owners because he does not want to spend Toyota dealership's inspection fee. I just can not understand when a person who has no expertise how can he claim that certain parts which cost around 1500 dollars are faulty, and can not guarantee that the issue will be fixed by replacing the faulty parts, why my vehicle was sent there for inspection and why should I spend 300 dollars which i am not supposed to upon Paul's wish. I contacted owner several times to get the issue addressed but he decided to not to respond and save money. They returned my car with many options disabled. Decals are not done right. They did very bad job and I am very disappointed. Folks stay away from these guys else they are gonna ruin your car.
My rear driver’s side window literally exploded while driving on the highway through Calgary on my way to Saskatoon. I went online at 7:40 the following morning to book an appointment and got at slot at 8:30 less than an hour later. I went in and explained what happened and that I was passing through to Saskatchewan. The gentleman helping me made a call and said he could have the car done and ready to go by 2:30 that day! They had it ready by 2:30 like they said and I was on my way! Thanks for the excellent customer service!
They arranged for a rental from the Enterprise agency 2 blocks away making the prices of dropping off and picking up car easy. You can't tell it was in an accident. My insurance company tried to get me to use another body shop, claiming that repairs were not covered at any shop other than their preferred supplier, but all the repairs are warrantied, so no worries.
The work done on my Subaru WRX was phenomenal!! I've worked at an auto body shop for over 9 years and supervise quality control, so I was very curious to see how another body shop would measure up. I am SO impressed. I looked over every inch of my door that was painted and couldn't find a single imperfection in the paint. It looks like it came straight from the factory. I also loved how clean and comfortable the customer lounge area was and the fact that they cleaned my car inside and out before I picked it up. I highly recommend Fix Auto!!
I took my Scion FRS here after it was t-boned, and these guys fixed it perfectly. I genuinely could not tell the car was in a collision. The paint job was absolutely perfect as well - which was one of my biggest concerns. Bobby and his staff were very friendly and gave me all the information I wanted about the status of the repair as well as the work that was done on it. Their online progress tracker is awesome as well - it keeps you up to date and avoids having to call back a bunch of times to find out what's going on. The repair did take a little longer than I expected as there were a couple times it was delayed, but considering the quality of the work done, I have absolutely no issues with that. They also did a clean/detail of the interior before I picked it up so that was a nice surprise. All in all, very highly recommended.
I had some repairs done at the Goddard Ave NE location from a hit and run accident. When I went to pick up my car at the pre-arranged scheduled time, my car was in a snowbank with a dead battery. I believe the car should have been washed, running and warm for the pre-arranged scheduled pick-up time. Instead, I had to scrape windows and wait for my car battery to be boosted. I just hope that the quality of the work that was done is better than the quality of the customer service here.Service: Body & Trim
This shop and it's staff are outstanding! I am so happy with the results after they fixed the front end damage on my car. The staff are very professional and have exceeded my expectations! Many thumbs up from me I highly recommend Fix Auto Calgary Coachworks North! Justin Edward's you are the Thank you so much!
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