First Finishers LLC

I hired First Finishers via Lowe's to complete a kitchen and bathroom remodel in Feb of 2017. They ended up taking care of some major rot damage for us as well that was found throughout the process. There are pros and cons with every contracting team and this is what I can let you know: Pros: Kai is excellent at communicating with you throughout the project and does his best to keep on a timely schedule. They were definitely fair priced in my opinion after receiving several bids. I was very happy with his tilers and electricians. Really everyone I came across with was enjoyable to work with. They would be willing to come by on weekends or stay late to stay on schedule. Overall I was very happy with how my kitchen and master bathroom turned out. Due to all the rot we found we also sought legal action against the previous owner of our home and Kai was more than willing to do whatever we needed to help us for that. Cons: I did read another review about them needing improvement on finish work and I would have to agree. Everything was really good in my opinion except for touch ups on paint and interior trim work. I found trim to have dents or scratches and touch up paint that just looked pretty bad. Basically when the lights are on you can see every little spot because instead of covering the one nail hole there would be patches of whatever wax/filler was used. Of course this stuff was shinier than the actual trim so it's pretty noticeable. HOWEVER, when Kai became aware of these concerns (months later) he was more than willing to send someone out for more touch up, but by that point I was doing it myself because I accepted I just wouldn't be happy with the result otherwise. The crew also didn't clean up that great where cabinets were installed. Dust isn't an issue, but when drawers and doors are installed on the cabinets I would think it be nice if the chunks of wood could have been vacuumed up before they became hard to reach. Also some miscommunications occurred with his employees about what we wanted, but those were taken care of as well. Despite the cons I still give them a 5 star rating because if they made mistakes they were more than willing to rectify them which I find very respectable. I only list the cons so that future clients know to stay on top of those things. Kai is more than willing to make sure the customer is satisfied. Thank you First Finishers!
7 years ago (19-02-2018)

Our experience with First Finishers and an associate, Roofing Pros has been the best imaginable. Sure there are the unexpected challenges along the way, but these are to be expected in a remodel and all were met and resolved to our satisfaction. The 4 projects have been: 1) Roofing and resolving original design problems, 2) Replace the front sidewalk and porch steps and kitchen counters and back splash, 3) Remove and replace back deck with fancy concrete patios and covered deck and 4) Remove and replace shower and upstairs flooring. Each project has produced results that are eye catching. We, with First Finishers help, have made our home a much more enjoyable place to live. Thanks to Kai and the First Finishers workers along with John from the Show Room for their artistic eye and focus on detail. Bruce and Dana
8 years ago (12-10-2017)

Best Service & Quality Installation!! I hired First Finishers to dry out my house after I had a leak. They removed all of the old damaged flooring and trim and brought equipment in to dry everything out. The crew was very professional, clean and efficient. I was overwhelmed in the beginning, but after the first day dealing with them I was able to relax. They did an amazing job on the floor installation as well as the trim. You can tell that these guys care. Thank you Kai for being so helpful
8 years ago (12-11-2017)

I have worked with First Finishers several times over the years. I have always had a great experience with Tim the owner. It is refreshing in this day and age to have a company that cares about their customers. Integrity is a lost quality these days. First Finishers has integrity.
8 years ago (27-10-2017)

First Finishers installed kitchen appliances for me which required the pre existing kitchen cabinetry to be removed then altered and then refitted. A tough job. It came out perfectly. The very expensive ovens were meticulously handled with white glove precision leaving the kitchen looking like a piece of art work from a 5 star kitchen show. At the same time I had an electrical nightmare in our cabin which had sockets burning out and catching fire. That was sorted out for me too. The entire experience with FF was professional, forthright and top notch. Definitely recommended..!!
8 years ago (11-10-2017)