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Falafel Papi

  1. Hamilton
  2. Hami̇lton Mi̇ddle Eastern

Reviews, get directions and information for Falafel Papi

"Falafel Papi specializes in Gluten-Free/Dairy-Free middle eastern eats as well as traditional bar favourite. Our kitchen is 100% Gluten Free dedicated."
Address: 222 Queenston Rd , Hamilton L8K 1G6, ON, CA
Phone: (905) 519-6946
State: ON
City: Hamilton
Zip Code: L8K 1G6


Opening Hours

Monday: 16:00-21:00
Tuesday: 16:00-21:00
Wednesday: 16:00-21:00
Thursday: 16:00-21:00
Friday: 16:00-21:00
Saturday: 16:00-21:00
Sunday: 16:00-21:00

Update Info

related searches: Falafel papi hamilton menu, Falafel papi hamilton reviews
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Reviews
FINAL UPDATE: After 8 long weeks of back and forth lies and excuses from Mr. Mohamed Mukhtar, I was finally sent the refund for the half of the order that was not delivered. This was one of the worst experiences I have ever had from a small business and the poorest customer service. REVIEW UPDATE: 10-6-2023 READ INITIAL REVIEW BELOW: It has been 6 weeks since half my FULLY PAID for order was not delivered to my event. It has been nothing short of a nightmare trying to get my refund from Mr. Mohamed Mukhtarowner of Falafel Papi. Please note I am updating this review and I STILL HAVE NOT GOTTEN MY REFUND! It has been nothing but excuse after excuse and he has been caught in multiple lies. He has given me over 10 dates that he confirmed the money will be sent and all the dates have passed and I just got more excuses. He thought by offering me a full refund in writing but never actually following through with the transfer was enough for me to be satisfied and I should just wait till it is feasible for him and his busy schedule to process my refund. All I can say is CONSUMER BEWARE!! Even the people who are praised as decent business owners and community leaders turn out to be nothing but deceiving to honest people who attempt to support their small business ventures. INITIAL REVIEW: I decided to write this review as it seems from other reviews that this is not an isolated experience I had. 2 months ago after seeing many social media and newspaper endorsements for this business, I decided to contact Mohamed to do a custom catering menu for my baby shower at the end of August. He promptly replied and we were able to agree on a menu and pricing that same day. He requested payment in full to guarantee the order as it was his busy time. It was no problem as he was very responsive and easy to work with, so payment was issued that same day. Fast forward to 2 days before the event, I contacted him to make sure all was well for the event and he scheduled a phone call with me do go over everything. We agreed on a time and this is when the first red flag presented itself as he never called and never sent a text to reschedule. I followed up and we rescheduled for the next day and yet again the time came and went and no call. I followed up again and finally received a call in which I had to reconfirm the delivery address, time of event and menu by text. On the day of the event he stated that the delivery was going to be 10 mins later than the agreed time but it was actually half an hour late. When the food did arrive only half of my menu came and he stated his other driver was in an accident and he was going to collect the rest of the food and bring it to the event. I said ok as it was an unfortunate situation and i kept in contact with him. within the next 2 hours he kept telling me that a driver was on his way, even sent me a drivers name and type of vehicle to look out for. Needless to say no one ever showed up with the remaining food. I was left with nothing to serve half of my guest at my BABY SHOWER and no dessert as this was also through him. After my event I immediately followed up with him via text stating the items I did not received and he said he will issue a 50% refund within 24 hours for the inconvenience. After 24 hours no refund was received and I followed up and it has been a series of excuses and failed promises. He states it will come in 3-5 business days but in the same breath tells me to expect it that same evening. He has been making numerous excuses and saying the situation is because of personal life events and his wife controls the money and she will get to it. I have since decided to take the next steps and contact Consumer Protection Ontario. I love to support small local business and this experience has left nothing but a sour taste in my mouth. I hope no one else has to face this... especially at 8 months pregnant !
Mohamed's food is at another level. Always so flavourful and has so many options. Alongside the best customer service you can imagine. Gluten free or not you'll enjoy his food.Food: 5/5
Falafel Papi’s food is amazing! I got chicken shawarma with fatoush salad and a shawarma pizza which were both delicious. My sister can’t have gluten and Mohamed confirmed that his food is 100% gluten free. Not only is the food terrific but he is a super kind person as well! Will definitely be ordering again. Thank you, Falafel Papi!
Fed five people with two mixed grill and two falafel plates; splendid! Papi has never disappointed, and I hope he rated me five stars for the Uber ride. When you have the chance, order his food!Food: 5/5
We ordered the New Year Eve special. We received 5 falafel, no fried chicken and no hummus. Very sad! We had to scramble to cook for our guests as we never received our full order. We are still waiting our refund. So disappointed as we have supported you from day one and always recommended you to others in the celiac community!
Simply put, Falafel Papi nailed it. Not only are they providing gluten free options, they're doing so with food that tastes amazing with everything from Shawarma fries, cheesesteaks, chicken tenders and PLEASE do not forget that euphoric hummus. Give this place a try and o promise you will not be disappointed.
Mohamed does a great job with the food! I’m Celiac so to find this 100% gluten free option in Hamilton was amazing. The chicken shawarma wrap and falafel starter were great.
Mohamed makes the best falafels & hummus…so yummy!!! Vegetarian options: The best!!!
We thoroughly enjoyed everything! Hit it out of the park!Food: 5/5
Had great catering with our requested special veg/vegan menu Personal attention from the boss and friendly crew made our guests more comfortable
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Falafel Papi map

Directions to Falafel Papi with public transportation

Queenston at Isabel 70 meters
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Queenston at Parkdale 110 meters
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Queenston opposite Isabel 120 meters
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Queenston at Parkdale 140 meters
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Parkdale at Queenston 140 meters
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