Extra Space Storage - Indian Hill

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Store your belongings at Extra Space Storage on 16 Ararat St in Worcester, MA today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Address: 16 Ararat St, Worcester, MA 01606, USA

Phone: (508) 852-5900

Website

moc.ecapsartxe@9121caf

State: Massachusetts

County: Worcester County

City: Indian Hill

Zip Code: 01606

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Reviews

Tina and Art are so helpful with our storage needs. As I was leaving work in a rush to make it back in time before closing, they were willingly to stay the extra time after hours to process our additional storage. I cannot thank them enough. This location gets a well deserved 5 star! Thanks!

 9 years ago (27-09-2017)

Absolutely horrible customer service.  So we called yesterday to inquire about a storage space. Woman on the phone says first month free, will cost $24.95 processing fee. That's it. She says there's one unit left at that price, but nobody has called so it should be available tomorrow. Not once did she mention this was a super special promo that was only good for that one day. So today we show up at 930 right when they open. Veronica, the woman behind the desk, was awesome. She saw the notes saying we were told it was first month free. So it's not like I'm some customer making a story up. Their computer system verified my story. So Veronica calls her manager and manager says too bad. It was only good for yesterday. Cannot and will not do anything to help. Now I was moving stuff from Webster so clearly the greendale area is not convenient. So long story short (too late I know) the manager let us leave over $40. So lost a customer over $40 and now I'm going to slam them on every social media platform that exists. That's sounds worth it. Tina is possibly the worst manager I've ever dealt with. Even with the notes in the computer she refuses to honor THEIR deal

 9 years ago (13-09-2017)

Saw a storage unit, it is exactly what we're looking for. Easy access, nice and clean. Great customer service!

 9 years ago (28-11-2017)

Went in looking for a 5x5 Tiffany helped me find one, she was great! She provided excellent service.

 9 years ago (18-11-2017)

I was very pleased with the customer service experience and the unit was very clean and it was just what I needed thanks to Tina for all her help. And  I can’t wait to move my things in.

 9 years ago (07-12-2017)

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