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Reviews, get directions and information for Experience Cycling

Experience Cycling

About

Full Service Bike Shop in the Cowichan Valley Since 1915

Story

Experience Cycling began in 1915 as E.P.Phillip Bicycle and Tyre and later to Phillips Bicycle shop at 149 Canada Ave(formally Front St) Arnold Williams started working for Mr. Phillips when he was 13 and purchased the store on the first day of October 1953. Arnie moved the store to 169 Jubilee St in 1958. The original Williams family owned the business well into the Seventies when it was bought and owned for a short period by Tyke Myron.

In October 1980, the business was bought by the owners of Russ Hay’s, and continued to operate under its original name of Williams. In September 1986, Williams moved to the small mall where Boston Pizza is today. The owners decided at that time to rename the store Russ Hay’s Duncan Cycles.

In September 1991, Russ Hay’s moved to the current location next to Remax at 482 Trans Canada Highway. In March 1995, the current owner bought out his partner and renamed the store after its prestigious reputation of experienced employees: Experience Cycling.

Address: 482 Trans-Canada Hwy, Duncan, BC V9L 3R6, Canada
Phone: (250) 746-4041
ac.gnilcycecneirepxe@ofni
State: British Columbia
County: Cowichan Valley
Zip Code: V9L 3R6


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed


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Reviews
As the TV show stated, people like to go where they know your name. Well Experience Cycling is a bike shop that knows how to provide exceptional customer service and remembers you on your return visit. This is one reason I have stuck Experience Cycling and bought 5 bikes over the years is treating me as an important part of their success. The genuinely care about their customers and are happy to see you. Great bike selection and also great bike mechanical service. I recommend you swing by and check them out.
7 years ago (07-12-2017)
I bought a Giant from the stop a few months ago and had a couple of back to back warranty claims with the rear shock. Will, Jim, Bruce, and Wade were incredibly understanding and helped me get my bike back in working order in a timely manner. They took my word that I didn’t misuse the bike and made sure that the issue was taken care of. This is my shop of choice in the Cowichan Valley! Thanks again to all of you at Experience Cycling!
7 years ago (12-02-2018)
Will, Jim and the crew are fantastic. Super friendly and high standard of service. Bought my Giant Defy bike 2 years ago from the shop. Beyond the bike shop they are a staple of the community. Thank you
7 years ago (15-02-2018)
Will and Co. are easily the friendliest business in the entire valley. I like going in there even when I'm not in the market for something. They make you leave feeling like a million bucks, that great old school customer service.
7 years ago (11-01-2018)
The best experience ever. Highly recommend. The service is excellent. Staff so knowledgeable .
7 years ago (15-02-2018)
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