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Evergreen Memorial Gardens

  1. Henry County
  2. Bureau County Cemetery

Reviews, get directions and information for Evergreen Memorial Gardens

"Family owned Cemetery, Funeral Chapel and Crematory together all on one beautiful location. At Evergreen Memorial Gardens Cemetery Funeral Chapel and Crematory, we take great pride in what we do. Our purpose is to:Help families make well-planned preparations in their time of needProvide a peaceful and soothing environment where people can gather to honor and celebrate the life of a loved onePreserve longstanding traditions and customsOffer personalized and affordable services and productsReach out to the greater communityWe believe that the success of any business requires dedication and professionalism. In our business, in particular, it also requires a great deal of kindness, compassion and attention to detail."
Address: 2472 Co Hwy 24, Kewanee, IL 61443, USA
Phone: (309) 852-2730
State: Illinois
County: Henry County
Zip Code: 61443


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Reviews
A very professional family run business taking care of people's time of need. A compassionate and dignified experience. I had a once in a life time experience here and wanted to say thank you to the staff of evergreen memorial gardens. You can trust that your families needs will be respected and fulfilled.
We held my aunt’s funeral here recently. April was amazing and kind throughout the entire process. The venue itself was the nicest, and most welcoming funeral home I’ve ever seen. They were accommodating and communicative throughout the process and made things easy for our family and friends. Thank you to April and the rest of the staff.
Serene, peaceful gardens; grounds crew are dedicated and very skilled. My only small complaint is of the cigarette butts we've seen left on people's graves. I try to pick them up when I see them, but lately, for obvious reasons, I don't want to risk it.
My siblings and I are seriously considering digging our mom up and moving her elsewhere. Our mom passed 9/12/21 her services were on 9/27/22. The services itself were fine. The lady we originally have been working with Sarah Culp was great. In our culture, we spend the first year of our moms death mourning and wearing black the entire year. When it gets to a year of her passing we celebrate her life by throwing a big party, where we no longer have to wear black, we wear white and during that party we reveal her marker head stone. I personally am the one who submitted photos to Sarah Prather who I’ve been told no longer works there smh everything was submitted and approved months prior to my moms 1 year mark. As it got closer to my moms 1 year, 1 week before my moms 1 year mark, I got an email from Sarah saying the company who makes it are behind production and now has a shipping date of November 9th. That’s a whole 2 months after my moms 1 year mark. Whatever. It is what it is. So we delayed her party. November 12th, I called the funeral home to confirm it had been shipped. To my surprise Erin who is now taking over since Sarah is not there informs me that they have a new shipping date of January. Are you kidding me? January? Mind you, our families from all over the world have bought their plane tickets, paid hotels to be at a party next week expecting to reveal my moms marker. Erin tells me she would call me in 3 days with a status. It is now 5 days later, I’ve heard nothing. I call the funeral home AGAIN and another lady tells me that the production company is now sending a temporary marker that has the pictures and everything that I ordered but the shipping date is still January. This is ridiculous!!!! At this point, I want to move my mom. The unprofessionalism of this funeral home is absurd. This is already a hard time for our family in losing our mother but the multiple miscommunication, the numerous times I’ve had to reach out to this company, the many different answers I’ve gotten and the beating around the bush is completely unacceptable. I wish we never buried her there.
This is a beautiful space outdoors. The inside is a bit dated, but functional. This review is not based on the grounds itself. I quite enjoyed the atmosphere there. I have some family members buried here and attended a memorial hosted indoors. The one star review is in regards to an interaction with a staff member at the memorial. When I arrived I was told by family that there was water, juice and coffee in the kitchenette area. I went over to grab myself a coffee and settle in. There were two ladies in the kitchenette already, which I assumed were friends of my passed loved one. I said 'Excuse me' as I tried to shuffle around them to the coffee. The blonde one blocked my path, got up in my face, and went on a long lecture of how this kitchen is employees only. She kept pointing to signs which sadly I did not see, or I could've avoided this whole encounter. I don't remember all of what she said to me, just that it went on for what felt like an eternity while I stood there silently waiting for her to finish so I could apologize and run off. Eventually she paused briefly and I was able to get out "I understand" and I rushed away to a table. The rest of the time I was there it was very tense. She seemed extremely agitated and angry. It's very unfortunate that finally being able to celebrate a loved one's life was made so uncomfortable, and I'm not even sure why? I didn't realize their rules, approached them politely, and got a tongue-lashing with her inches from my face. I can only assume she was already having a bad day and took it out on me. Though you are in the wrong business if you can't maintain professionalism with mourning family members.
Mr. Carlson and his staff are wonderful to work with. They have a way of making a difficult and unfortunate situation into a very positive one. Thank you for your kindness and understanding. Very highly recommended! A huge thank you from the Landon Family!
Six years ago, my father passed away. Scott V. took loving care of him. Unfortunately Mom recently joined him. Ariel helped us and was so kind and professional. Ashlyn in the main office has kept me updated every step of the way through this emotional experience, and said “promise me, if you have any more questions, call me.”
The Funeral Director we worked with, Ariel was fantastic! I loved her story of why she made this her career choice. She was personal, professional and very thorough. She didn't skip a beat with the humor of my fiance'! She followed up before the service on anything that was needed for the service. On the day we arrived for the Memorial, she greeted me like we were old friends. They had easels available to display pictures, worked with me on the arrangement of flowers at the alter and even ran literally after the florist when an adjustment was needed on the flowers. She was calm, cheerful and kind. How things were laid out at Evergreen Memorial was just wonderful and it made it such a nice day to celebrate the life of Chuck. I can't thank you enough!!!!
They've been great up until now, would like to give ZERO stars but you can't. They messed up the middle initial to my grandpa's name on the tombstone, they have to remove the tombstone completely and now it's a time crunch if my grandma will ever get to see it as she's in hospice. But why the one star isn't even for that, it's for the lady who explained she sent out a typo to the tombstone company and that it's 100% her fault, after her explanation she asks us, "Would you like us to fix it?" Well no S**t. But you can't say S**t because management certainly got mad at that and made the emphasis on the big bad word more important than an incorrect tombstone.
Both my mother and father are buried at Evergreen Memorial Gardens. I cannot speak highly enough about this business. For both of my parents services, they were very sensitive to our needs and concerns. They were so nice and easy to talk with and they helped us make decisions that were difficult at the time. The services were beautiful and the chapel is so peaceful. The grounds are so well kept. I frequently visit the grounds and everyone that is outside working on them are so very respectful. I highly recommend evergreen memorial Gardens.
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