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ELTE Market

  1. Toronto
  2. Toronto Furniture Stores
  3. Toronto Home Decor

Reviews, get directions and information for ELTE Market

ELTE Market

About

Elte MKT is Toronto’s home furnishings destination for the urban home owner.

Story

Elte MKT is Toronto’s home furnishings destination for the urban home owner. We know how intimidating it can feel to go through the process of furnishing your home so as a company, we've made it our mission to help in making that experience both easy and enjoyable for you. We do this by working with artisans from around the world to create quality products at affordable price points, by carrying a vast selection of items so that you can find exactly what you’re looking for and by stocking everything in our local warehouse so that you can have it immediately. You’re going to love discovering what we have in store at Elte MKT.



"Mkt is an independent design brand with a modern sensibility, reflecting how we live in our homes now. We design in Toronto and partner with makers and artisans all over the world to create our products. Located within the Toronto Design District, Mkt's large showroom features Rugs, Furniture, Lighting, Linens and Home Decor. Our sister brand, Elte, has been Toronto's source for considered design for all things home for over 100 years."
Address: 1381 Castlefield Avenue , Toronto M6B 4C4, ON, CA
Phone: (416) 789-0800
moc.tkmetle@ofni
State: ON
City: Toronto
Zip Code: M6B 4C4


Opening Hours

Monday: 09:30-17:30
Tuesday: 09:30-17:30
Wednesday: 09:30-17:30
Thursday: 09:30-17:30
Friday: 09:30-17:30
Saturday: 09:30-17:30
Sunday: 12:00-17:00

Update Info

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Reviews
This place has so much beautiful merchandise to offer. It is huge so be ready to spend some time walking around their warehouse-looking space. I like the fact that you can walk around and not be interrupted or hurried by sales associates. Beautiful higher-end furniture but if you wish, wait for their sale prices. Service, once I was ready to place an order, was quick as there are many associates throughout the space.Walked out with a pillow and 2 Portman stools which I'm waiting to be delivered. Will post pictures.
Dec 17 my purchases at ELTE Mkt were delivered to my home. Palmerston delivery, Maga and Raulston, were excellent - professional, polite, and willingly set them up as requested. Special accolade to Patty Mojica-Lim at ELTE Mkt. Patty was exceptional in customer service. Actively listened to what I was looking for, asked great questions to make recommendations on color, texture, sizes etc.; willing to show alternatives and how various items look together. Patty has amazing people skills. To illustrate, I was walking around the showroom for at least 30 minutes and almost left, when Patty with a smile approached me to ask if she could help. She certainly changed my experience and initial impression. I highly recommend to request Patty if you are shopping at ELTE.
Lacking customer service! I walked pass four employees all sitting at their desks and no acknowledgment that I was there, even a hello would have been nice. They had some pretty cool looking stuff, unfortunately a bit on the pricey side especially when they resemble IKEA furniture. I found it a little disorganized, but if you look hard enough, there are some beautiful pieces. I'd suggest the sale section, seems to be where the actual price should be for those items.
Literally a large "market" with stylish modern and unique pieces to add to your home. Lots of beautiful accents, rug/cowhide selection, decor, and furniture.
Their showroom is beautiful but things are not great after you pay for your order. I bought a bed and was told that it was going to be in stock in 5 days. After I paid, it changed to 5 to 7 business days. It was actually delivered almost one month after and I don't even think it's the same colour that I ordered! I didn't want to wait another month so I decided to keep it...
Exceptional and friendly customer service , very friendly sales team Pat and Gavrilo .I bought few items from the store including sofas, that needs to be exchange to different sofas and exchange was very smooth , easy and Irene was very helpful and professional with my sofas exchange . Will come back to the store for future shopping .
We liked the quality of the furniture.
Earlier today, you had the opportunity to create an exceptional customer experience. It would have been very easy to do; however, the associates at the MKT choose differently. My wife and I were in last Thursday looking for dining rooms chairs and saw several options that we thought would work. At that time, we selected the one we thought would work best and purchased one to try out in the space at home. We spoke with associate at the time about returning the chair if it didn’t work and we were told about the 7 day return policy. The service we received on Thursday was good. Today, after deciding that the chair would not work in our space, we ventured back to MKT to return the chair we purchased and to re-examine the other options we thought might work in our dining room. We had every intention of making a purchase of 10 chairs today. Upon arriving, we were poorly received with your associates focused on their own conversation and their backs to the door. When we asked to return the chair, we were curtly told it must be returned to the warehouse where we picked it up. When asked why we couldn’t return the chair there, as that is where we paid initially, we were simply told that was how all furniture stores did it. That we must drive back to the warehouse to return it. I understand that is your policy and process. I also know that they could have easily said yes and saved us the extra time of going to the warehouse. They could have made the choice of taking a little extra moment to take the return. Instead, we left, returned the chair and did not return to the store. In the grand scheme of your business, this may seem a small thing and losing one potential purchase no big deal. However, you could have just as easily have earned a customer for life. I hope you consider how your team could be more flexible with your customers. Saying yes should have been easy.
A bit on a pricier side but great place to get some ideas on ur next furnishing project
Spent a few thousand dollars on a prior order and everything went smooth - so I decided to take advantage of their sale in October and bought a pouf for my living room. Expected delivery was Dec 18, after multiple prompts and follow ups from me to the sales associate all of which were replied to with “I’ll get back to you in a few days” never did I finally call and get a hold of a manager who proceeds to tell me the item is back ordered till April - this is nearly a month after I was supposed to get it. Needless to say - while the quality is decent - the customer service is severely lacking unless you escalate. Sad to say this will be my final transaction with any of Elte’s stores and I still have half a house to furnish...
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