Elements Day Spa

It is a beautiful spa and in a wonderful location, however I find the customer service not the friendliest. The girls that work there are very nice but the guy running the front desk isn’t the nicest. I called to book a manicure for 2 people. I had a gift card for a manicure. I was told that we could only get solid colours (no French) as there wasn’t enough time so I asked for a different day. They booked us in. When we got there only one of us was allowed to get a French as there wasn’t enough time!!! Both of us pretty much finished our manicures at the same time in the end though so in my head I am thinking, would it have really mattered to give us both what we want!!?? Make the customer happy!! Not a single other person had come in during this whole time so there must have been time to give us both what we wanted.. Then I went to pay and I had to pay extra even with the gift card because their prices went up so I had to pay the difference! (The gift card was just purchased last month). And I left there spending quite a bit of money for a manicure that I am not the happiest with. If I could post a picture of my nails, I would! But the white lines on the French tips are not even straight.. they are all over the place! I feel I could have done a better job myself. I will not be going back. It is a beautiful place, but the service and the job done are just not worth the money spent there.
7 years ago (23-01-2018)

Beautiful spa, and very friendly, welcoming warm staff! I was very pleased with the outcome of my service, I recieved a French manicure and it looks amazing! Very reasonably priced for the wonderful services you are getting. Absolutely loved the pool and sauna on a cold winter's day!
7 years ago (24-01-2018)

Go early to enjoy the warm salt water pool and sauna before your treatment/mani/pedi etc. Nice little seating area to relax poolside. Shower is awesome and staff very friendly.
7 years ago (19-04-2018)

Do not go here!!! Very poorly run!! Had a massage booked, was 3 minutes late, after calling in earlier to say that i was caught in traffic(traveling an hour and half out of town!), was greeted by the owner saying "well it's not going to be much of a massage!" He was so rude to me that it stressed me out! It's a spa, I was going to de-stress and it did the opposite!! A year ago I also had a bad experience when my husband booked me hundreds of dollars in treatments and within 6 hours my nail polish had chipped! Mostly it's the owner that bothered me with his poor people skills! They will never see my business again!
8 years ago (11-08-2017)

Great prices, salt water pool was amazing. Friendly staff
7 years ago (28-12-2017)