Edible Arrangements

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About

We are the fruit experts! Whether it's a birthday or simply a Tuesday, we've got fresh fruit treats for everyone for every occasion.

Story

We are the fruit experts! Whether it's a birthday or simply a Tuesday, we've got fresh fruit treats for everyone for every occasion.

Impressum

Family owned & operated, serving all of Kitchener, Waterloo & most surrounding areas, from their Waterloo site and formerly from the Toys R Us Plaza in Kitchener too.

"Gourmet gift shop selling fresh fruit arrangements, fruit bouquets, fruit baskets & platters filled with treats like chocolate-covered strawberries, dipped fruit, cookies & other irresistible desserts - the perfect gift for a birthday or anniversary. Edible Arrangements are ideal for corporate gifting, Valentine's Day, Mother's Day and any everyday occasion. With curbside pickup and no-contact delivery available, Edible Arrangements is always at your fingertips."

Address: B-, 583 King St N #4, Waterloo, ON N2V 2E5, Canada

Phone: (519) 725-9800

Website

ac.liamtoh@wk_ae

State: Ontario

County: Waterloo Regional Municipality

City: Waterloo

Zip Code: N2V 2E5

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

The gift box was lovely and bear very cute.  A lovely surprise!  It was disappointing though, that the delivery person delivered a balloon with a large hole in it. I do hope that they were honest enough to send a bit of a credit to the buyer.

Today was my 10th anniversary and they had some complications with delivery but MADISON personally made sure that the delivery was going to get done as it was such a special day.  She took it upon herself to personally deliver the arrangement.  Great team work let's see that efforts like this don't get overlooked.  Give this woman a raise please....

I ordered a Mother’s Day box of chocolate covered strawberries and two bouquets of flowers. The strawberries were all different sizes, not put in the box properly. The bouquets had wilting flowers and one was fuller than the other. Paid $160 and did not receive anything worth that price.

I would give this a 0 if I was able to. My family has ordered from this company many times mississauga area and we have always been pleased with our orders, until I went to this location. Today is my birthday and I placed an order yesterday for a birthday basket. They were out of balloons so I did not even receive one with my order which is fine. I also ordered a 2 and a 1 to put in the arrangement. When I came home and opened it the numbers were placed like the photo below. I paid 120$ for this presentation, there are suppose to be 3 stars that are not even visible, just shoved towards the bottom. It looks like a three year old put this together. Please do not go to this location as the customer service is terrible. I was hung up on and questioned why I didn't come back right away when I had classes all day and was only able to run home to put it in my fridge.  I shouldn't have to go back and complain, it should have been done right the first time. The owner refuses to do anything and says she's never had any complaints yet there are other 1's given as reviews on this location. The 21 is what is suppose to stand out and this is what I received for 120$ ...

Did NOT put sender name on arrangement. How am I supposed to Thank the sender if I don't know who sent it?

If I could give a zero i would. I placed an order for delivery just after Mother's Day. My mother never received anything. I called and complained, the lady on the phone said we tried to call but never received a response.   NO messages were ever left on the phones. Now I am out of pocket $$ and my Mom never received a Mother's day gift. Very disappointed, no customer service and no attempt to do right. Please spend your hard earned money else where.

A delicious arrangement of fruits and chocolate! It was beautiful and didn't want to eat it.... But I did!

Do not order from this location. I had ordered the mini BBQ set they had on for the summer for my husbands birthday. They called me to let me know they didn’t have the little BBQ set so I had asked them to substitute for something similar. No one called me back to let me know what the substitution was. So I called the morning of the delivery. I spoke with the owner and she was incredibly rude. Sounded like an older lady. I was polite but she was annoyed with me from the start of the call. They had completely switched my order for something else. And I had asked if I was going to get a discount this was a 100$ order for them switching the original container with a basic cardboard box. She started on this rampage of how I was getting a ribbon and a balloon which I had already added to the order and paid for. I stated she was being rude and asked for a supervisor. I was clearly just a customer wanting information on a 100$ gift I was sending my husband. I was surprised to hear she was the owner. She then proceeded to get extremely defensive with me stating “this is my voice with a cold. I have a cold” listen lady. I also have a cold right now and I am not talking like a troll to you?! I cancelled my order and I am reporting her to the franchise. This was awful.  The other locations service Waterloo anyway. So don’t order from here.  This review is based solely on my opinion and perspective of events.

I know this company is very busy I get that. But my daughter is a front-line worker who has worked every day throughout this pandemic. I ordered her a platter but also, three smiley balloons and a card which I poured my love and admiration into. She got the platter, which was beautiful  and that's it. When I called the young girl said “what would you like us to do”, I had to suggest a refund. And it's not even about the money, I wanted it to be special for her, she is a PSW and they don't get much recognition on the best of days never mind through this God-awful pandemic. Just disappointed.

Waterloo edible arrangements is one of the best customer service experience that I have ever received. Their extremely professional staff, alongside absolutely delicious and fresh fruit has been enough to ensure that I will always return to them for their products. I bought chocolate strawberries for my grandmas bday and they were delivered on time and tasted amazing! Thank you so much, cannot wait to return

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