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Reviews, get directions and information for KW Flowers

KW Flowers
Address: 28 Laurel St, Waterloo, ON N2J 2H2, Canada
Phone: (519) 742-3545
State: Ontario
County: Waterloo Regional Municipality
Zip Code: N2J 2H2


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Reviews
If I could give them a negative value I would. Very rude and unprofessional. My flowers weren't delivered yesterday as was promised. They didn't bother calling and letting me know that they chose to close the shop early and therefore they couldn't fulfill their same day delivery promise. So when I called today they were just very unpleasant. No apology, nothing. Had to talk to the John (the manager) who was even worse. Promised they will be there by 12.... so when I called to see if they are delivered, the lady told me "well maybe you call call the receipent and find out" ... are you serious? Don't you think that is disrespectful? It's sympathy flowers! You should call your driver and see if he rectified your mistake. You messed up and the flowers still aren't there! This is ridiculous! As a costumer, I will never be ordering from you again! Terrible service and rude people!
8 years ago (16-10-2017)
I drove by on Canada day, a guy was busy doing inventory when I wished him a happy Canada day and asked if he was working, he said not really just doing inventory but do I want some flowers and proceeded to open the store for me so I could buy some lilies for my wife who was called in to do a double shift. Really sweet guy, think his name was Scott
8 years ago (05-07-2017)
Better than the image shown! Ordered "Gardener's Delight" arrangement for a co-worker. The flowers that arrived were more fully arranged and beautiful than the image on the website. As someone who orders from different vendors around the country, this is not always the case. I would highly recommend KW Flowers.
8 years ago (03-05-2017)
Amazing Service!!! Not only were the flowers beautiful, but when my granddaughter wasn't at home to receive them, they called her cell and delivered them to her at work! This kind of service just doesn't happen any more. Well done. I'm a very grateful grandmother and you made both of our days. Thank you for your outstanding service!
8 years ago (18-03-2017)
Had an unusual request and they came through with flying colours! Thanks so much.
8 years ago (12-09-2017)
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