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East Waterdown Medical Centre

  1. Hamilton
  2. Waterdown Hospital

Reviews, get directions and information for East Waterdown Medical Centre

About

medical clinic and pharmacy

Address: 419 Dundas St E, Waterdown, ON L0R 2H1, Canada
Phone: (905) 689-2655
State: Ontario
County: Hamilton Division
City: Hamilton
Zip Code: L0R 2H1


Opening Hours

Monday: 1:30 – 6:00 PM
Tuesday: 1:30 – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 1:30 – 6:00 PM
Friday: 1:30 – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
My experience with the entire office has been great. Receptionist has always fit my daughter in with Dr.Whitney day of! You can't find that in Mississauga unless you go-to emergency. Both were kind and attentive. She does not make me feel like I am being rushed and am able to ask all my questions. Also the pharmacist is super nice and very knowledgeable will be coming back for sure!
Doctor is great! Very warm and friendly. Unfortunately, the receptionist may be the worst medical receptionist I’ve ever come across at any office. Zero empathy or compassion. She is so incredibly rude for absolutely no reason. They should really let her go. She really puts a downer on the place. I think more people would have a positive experience if someone more warm, friendly, and empathetic worked the front.
The receptionist is phenomenal. She's respectful and kind. Dr.Kozminiski has been rude and entitled. Storming into the patient room and calling them the wrong name. Expecting the patient to correct them even though they didn't hear her. Bedside manners are horrific. Rushes through the examination process. I will not return to this clinic.
This is the third time we’ve come to this clinic. Every time we’ve came here, the doctor has been kind, compassionate and helpful. But for every action there’s an equal opposite reaction, and the receptionist does not display the same traits as the doctor. Prepare yourself to feel like you’re a burden and interrupting her day. Every time we’ve been there she’s been dismissive, abrupt and extremely rude even with eye rolls : slamming paper up to the window, not willing to assist with a health card issue, aggressively asking about covid tests after already telling her i just took one in the morning and just generally someone who would be more likely to deter repeat clients. Unfortunately, this is our closest walk-in that fortunately doesn’t have extreme wait times. Hopefully the owner / doctor can have a candid conversation with this woman about how to properly address the public when they’re not at their best and how to show compassion to her fellow humans.
I've been a patient of East Waterdown Medical Clinic for just over a year now. I jumped on the opportunity when I saw a sign out front that they were accepting new patients. The staff are great, I'm not sure if the pharmacy next door is affiliated, but the gentleman who works there has the kindest heart. Dr.Whitney is wonderful. She's very knowledgeable and courteous. She has never hesitated to provide me with requisitions she felt would be helpful to my diagnosis. I'm always able to get an appointment usually same-day or within a couple of days at most. Lab/test results have been communicated promptly, which I've had issues with in the past with other facilities/doctors. I have recommended this facility to family and friends in the area and will continue to do so.
The receptionist was the meanest person I have interacted with in a while. I have had difficulty breathing and she interupted me asking consistently when the last time I had a covid test when it was an unrelated issue. I tried to explain my situation she interrupted me again and repeatedly asked me about covid. I felt totally disrespected and ignored. She was rude to other patients I witnessed in the waiting room as well.
Receptionist is extremely rude, acts like you are a bother when you walk into the clinic. the doctor here is great very kind and genuine. but the first impression is the receptionist and it’s a horrible one
Never experienced a medical clinic with such poor empathy & care. Receptionist: consistently rude & doesn’t care. Your call will be a huge bother. Our Doctor Whitney: always late to her appointment 3+ times and last time when we raised this, after waiting for 25m, she asked us to may be find a different doctor. Wow! So glad this did happen as we have now found out about the number of reports & guidance we were missing. Not discussing medical details here but I can tell you - something critical we were handling the first time & our Dr. did not care whatsoever! I am amazed how such people are allowed to remain in this profession - opposite of what the they are meant to do & why they have become a Dr. Highly advise to choose a different clinic, no one deserves such an appalling service & awful attitude
Very thankful for Dr. Whitney's help and advice throughout the years and different cities. In writing my review I noticed negative comments about the receptionist. I am compelled to share that on many occasions while waiting to check in, others waiting ahead of me are very aggressive and entitled towards the receptionist and it makes others waiting uncomfortable. Wouldn't be surprised if they were the little keyboard warriors retaliating lol.
Big fan of Dr Whitney she always has time to squeeze me in for walk in appointments. Amazing bedside manner and just super helpful. I always recommend her when the topic of doctors come up in town.
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