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Reviews, get directions and information for East Main Automotive Services

East Main Automotive Services
Address: 130 E Main St, Northborough, MA 01532, USA
Phone: (508) 393-1399
State: Massachusetts
County: Worcester County
Zip Code: 01532



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Reviews
I got my car inspected here. They were able to get me in immediately and the inspection was very quick. Very friendly staff. I will be doing all of my inspections hear from now on.
8 years ago (26-09-2017)
[STRENGTHS] - been going for about 3 yrs now. Wayne and his team have worked on various replacements for my car in a professional and efficient manner: headlight bulb, oil changes/pan, suspension, brakes. - easy to reach by phone. they communicate promptly with updates and findings. - have been reasonable and flexible with me for pricing on costlier jobs knowing that I'm a student. - depending on their schedule and staffing, they usually stick to their policy of free car wash and local shuttle rides upon request while your car is being serviced. [WEAKNESSES] - my one negative experience: had an oil change done at East Main just prior to my state inspection at WCD Garage, where I got failed due to a loose lower ctrl arm that was missed (or at least I wasn't notified about) at East Main. that said, I understand that state inspectors have to keep a lower threshold for when some laxity is considered unsafe. - wish they did alignments, then they'd be my default "one-stop shop" mechanics. [SUMMARY] I still trust Wayne and his team to be honest in keeping my vehicle's safety and mechanical integrity as their top priority. Thanks for your hard work, guys!
8 years ago (17-05-2017)
My family has brought all of our vehicles to East Main for years. They offer competitive pricing and consistently deliver excellent service. Nothing but good things to say about these guys, they do a great job.
9 years ago (24-02-2017)
Very kind helpful and honest! Very pleased with their work. I definitely recommend coming here.
9 years ago (22-08-2016)
I am from out of state and went to East Main to get some new tires mounted and balanced. They were very polite and easy to work with. They allowed me to ship tires to them from an online reseller. I then swung by without an appointment and they mounted them for me. They also gave me a complimentary car wash. Just to be transparent, it's not a spotless hand wash. I still had some salt and dirt from the rough winter; but a free car wash is a free car wash. Much appreciated. They have a nice waiting room with couches and free coffee. I would definitely recommend it based on my experience.
12 years ago (07-03-2014)
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