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Eagle Ridge Hospital

  1. Port Moody
  2. Port Coquitlam Hospital

Reviews, get directions and information for Eagle Ridge Hospital

Eagle Ridge Hospital

Story

Eagle Ridge Hospital is a medical facility located in Port Moody, British Columbia, on the Port Moody/Coquitlam border. ERH is one of 12 hospitals under the jurisdiction of Fraser Health, which services more than 1.3 million people.Eagle Ridge Hospital opened its doors in 1984 and operates a 24-hour emergency department, ambulatory, long-term care and acute care programs. It is a Centre of Excellence for elective surgery for urology, gynaecology, plastics and orthopedics. The hospital also offers public education clinics for asthma, diabetes, rehabilitation services and programs for cardiology, children's grief recovery, youth crisis response and early psychosis prevention.Nearby Eagle Ridge Manor provides 24-hour care in a home-like environment for an additional 75 residents in private and semi-private rooms.

Address: 475 Guildford Way, Port Moody, BC V3H 3W9, Canada
Phone: (604) 461-2022
State: British Columbia
County: Greater Vancouver
City: Port Moody
Zip Code: V3H 3W9


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
The staff have been amazing with my son and I during our time in the ER. They have been kind and courteous. We were offered snacks, beverages and blankets while waiting. Never have I recieved this kind of service in any ER before. The facility was extremely clean even being so overwhelming busy. . We had been there for 10 hours which is out of the control of the staff and yet our time passed quickly. . With so many people in ER, we still recieved fantastic care. Dr. Kelly was great with explaining and showing my son his x-rays and explaining what to expect in the next few days to come.. She was very easy to talk to, caring and knowledgeable. I would like to thank Dr. Kelly and the ER staff for the amazing care my son received. Best experience in an ER I have ever seen.
I visited the emergency room after experiencing severe upper abdominal pain for four days, pain that worsened with breathing, walking, eating and a rash on my skin. I was concerned about a possible serious condition and sought urgent medical help.nnThe attending physician performed an ultrasound to check for gallbladder stones, which came back clear, and told me there was no infection because I didn’t have a fever or vomiting. He then prescribed me antacids, which did not alleviate my pain. Additionally, my blood test results were not reviewed with me until I followed up with my family doctor two days later. My family doctor informed me that my CRP levels were elevated, indicating inflammation and likely a viral infection, which the rash on my skin confirmed.nnHad the emergency doctor properly reviewed my blood test and recognized the signs of inflammation and infection, I could have received appropriate treatment earlier. Instead, I was left to suffer for several more days unnecessarily. This oversight significantly impacted my well-being and recovery.nnI am extremely disappointed with the lack of thoroughness in the care I received. Patients should not have to follow up with another doctor to get accurate information about their health. I hope this review serves as constructive feedback to improve communication and diagnostic accuracy for future patients.
Our experience..The new Emergency is really nice. The staff in Emergency took wonderful care of my elderly mom. She was in the hospital for her birthday but food services gave her a birthday cupcake to cheer her up.nShe says she is very grateful to the nurses and doctors there. Thank you all.
I don’t usually write reviews, but my experience at Eagle Ridge Hospital definitely deserves one. From the moment I arrived, I was met with such genuine care. Samantha, the nurse at check-in, was incredibly understanding about the pain I was in. It’s not often that you feel truly listened to in a busy hospital, but she made sure I felt supported.nnDr. Street was another standout. His calm and kind demeanor made me feel so much more at ease, almost like I wasn’t in an emergency room at all. His peaceful presence was just what I needed during a stressful time.nnAnd I can’t forget to mention Ate Michelle. She was so warm and accommodating, and it was clear she genuinely cared. That special 'kabayan' connection she provided really made a difference in making me feel comfortable and at home.nnI don’t often take the time to write reviews, but the kindness and professionalism I experienced at Eagle Ridge Hospital really stood out. They turned what could have been a difficult experience into one filled with compassion and care. Thank You!!!
Had my septoplasty day surgery here last week and it was a remarkably simple and relatively pleasant experience. All thanks to the staff, from the front desk afternoon receptionist directing me, to inlet nurse who guided me along and answered my questions, all working with my surgeon Dr. S. Mah. The anesthesiologist was very professional and patient with my questions. Recovery ward nurses were attentive and pleasant asking me questions building a connection. Everyone was very nice. I learned that there is more seniority with nurses here which means better shifts and less burn out than other hospitals. In my experience it equates to better patient care. Although, almost gave it a 4 star as parking was a bit of a problem to find but staff helped with directing us to additional lots and street parking. Where parking was the bad experience, the staff redeemed the star. Thank you Eagle Ridge staff.
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