Reviews, get directions and information for Dunlop Sterling-Western Star Medicine Hat Ltd
About
We're Alberta's heavy truck specialists. We have new and used trucks for sale from the Western Star lineup and used trucks from other brands as well as parts and service.
Address: 1782 32 St SW, Medicine Hat, AB T1B 3N8, Canada
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Took a bedside panel in for a dent repair. Was very impressed with the work, can't ev...
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Jesse and Perry are very knowledgeable and experts in there field. I highly recommend...
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Our truck broke down he offered Afterhours to see if he could fix it
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Great local business, Royce and his crew are as honest as they come, total old school...
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I was referred to Elmer and Harold's by the Insurance company when someone hit my tru...
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Staff here amazing always fast and willing to help. Very knowledgable. Highly recomme...
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Ben was amazing , we were stranded on the highway and waiting for our tow truck. A ge...
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Super impressed with these guys! My son's car appears to be cursed and they've been e...
Reviews
They are such a big liars and provides the worst customer service. Last night, there was a breakdown in my truck on highway-1, close to Redcliff, AB. We called them and a guy came to our location to check the problem in the truck, there he told us that he needs to replace a part in our truck. He asked us to bring the truck in his garage and told that he ordered that part and will get it at 2 PM and till 4 pm they were like its coming its coming… though at the time of their closing they said the part is not gonna come today and it will come in the next morning and they will fix our truck in the noon. They could tell us this thing in the morning so that we could look for another options. They are such a big liars and told on call that they will charge us $600 to provide service in their after hours but charge us $100 extra. I would never recommend anyone to visit them and get any kind of service from them. I would give them 0 star if google would have that option. Worst experience ever.
They are such a big liars and provides the worst customer service I would never recommend anyone to visit them and get any kind of service from them.
I was rolling in to Medicine Hat on Jan 22.18 about 3pm with a engine problem.I called 3 local dealerships and was told NONE of them could look at my truck , I found Dunlops number and called, Chris the service manager said come on in .I arrived at his shop at 3.30 they hooked up the computer and found the problem . They took me in in the next morning, replaced the bad injector . Amanda in warranty ....Chris the shop Manager went over and beyond...Would recommend this shop 100% :
The people were very helpful an even when they were busy they did what they could to keep running great job an very professional people thank you
Very fast, came in on a Sunday. Able to diagnose on an international even though thier focus is western star!
We needed our lugs torqued on 3 6 axle tractor trailers and they had us in and out in 1 hour ! Thanks for your help!
We had truck breakdown in the area and this shop was able to get the truck in and out their shop quickly
Great friendly staff, helpful and fair pricing. Highly recommend