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Duke House Tea Room & Bakery

  1. Allegany County
  2. Allegany County Restaurant

Reviews, get directions and information for Duke House Tea Room & Bakery

Duke House Tea Room & Bakery

About

Enjoy excellent Lunch, Afternoon Tea Service and Dinner in a lovely restored Greek Revival home in the heart of Wellsville, NY.

Story

Duke House Tea Room & Bakery is an elegant small restaurant in the heart of Wellsville, NY. The well known Chef Ruben Santiago (formerly of The Bistro in Cuba, NY) heads our kitchen and prepares wonderful food with passion and artistic flair. Our bakery turns out scones, cookies, cakes and cream puffs and we offer a wide range of loose leaf teas. We also have a good range of beers, wines and champagne. Enjoy a mimosa out on our pergola this summer! Our well trained and gracious staff will take good care of you.

Address: 244 N Main St, Wellsville, NY 14895, USA
Phone: (585) 593-2126
moc.mooraetesuohekud@ofni
State: New York
County: Allegany County
Zip Code: 14895


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Reviews
Went once before, was a pleasant experience aside from the extremely slow/spotty service which seems to be the norm [perpetually understaffed?]. This time, I took a friend to lunch and thought it would be the perfect way for us to spend a lazy afternoon after a very hectic morning. At 2 pm I hadn't eaten breakfast yet and wanted soup in addition to the tea, so I went for the fancy tea rather than just the tiered platter, since it included soup-- the obvious logical choice? 10 minutes after we sit we place orders, then another 10 minutes later someone comes out to chastise our table for ordering the fancy tea AND lunch, since the fancy tea takes HOURS and it is "impractical" for us to actually order what we would like to have. And basically are refusing to take our order unless we change it to something they deem acceptable. So basically, everyone at the table has to order the same thing, no one can have lunch and the tea, it has to all be the same. That I should just get the tea platter. So now I'm supposed to order the tea and soup separately for $10 extra because doing it together takes HOURS? After several minutes of scolding and being told why I can't order a tea at the Tea House, I finally ask for a menu since and pick a lunch item which I really didn't want and canceled my tea pot. Now I just want to eat and leave. The only reason this gets any stars at all is because my actual wait staff both times were extremely courteous, the decor is pleasant and the food is nicely done. Zero stars for everything else. 1. Every time I've ever had tea, including the extended version with savory and soup, it's an hour tops to serve and take away, half of it comes on a stand or plated. How does one scone, a cup of soup, a few tiny sandwiches/cakes, and lemon ice take 2 hours or more? 2. There is nothing on the menu that says everyone at a table has to order either the tea or lunch, because that is ridiculous. And why would I have to order soup and the tea separately when I can just order one that includes soup? 3. If I sat at another table and ordered tea, then talked across the table to my friend at the other table who ordered lunch, then could we eat? Or maybe I will just never go back and find somewhere else where I can order once, actually get what I would like to eat, minus the lecture on my choice being "impractical". Maybe you should call ahead and find out what they would like you to eat.
8 years ago (13-12-2017)
Lunch with several friends on a front porch with a view of the street. Delicious food with many choices. My dessert was the best scone I've ever eaten. Attentive service. We plan to go back some time.
8 years ago (04-10-2017)
Best service ever. Its a great place for a special elegant dining experience.
8 years ago (11-11-2017)
Attentive service, great food. A wonderful afternoon tea experience.
8 years ago (01-11-2017)
Great food. One of the best restaurant experiences in my life , great staff very pretty at night, YOU HAVE TO GO!!!!
8 years ago (23-09-2017)
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