Dufferin Concrete

I recently had a local contractor do a two level cement pad and had the load tinted to try to match close to my decking. After the pour dried it was nowhere close to the sample in the color chart. The sales rep came out to look at it and said it wasn’t tinted. It is almost sidewalk white. After contacting Dufferin their response was that it was tinted and asked if anything was done to it. Their driver watched us pour it into the spot without altering it. Nothing was done to make it right other than to use a colored sealer that I’d have to repeat yearly. I guess the driveway cement will definitely come from someone else.