We had one of their master electricians come over early last month to give us pricing on a couple projects for our home. He was very friendly, kind and explained everything thoroughly making it easy for us to understand. We are very excited to work with them! Highly recommend
8 years ago (05-01-2018)
Over $1,400 for a 6 year electric water heater with installation? Are you out of your mind? I will never go with these jokers again. How convenient for them they won't quote a price over the phone. Stay away.
8 years ago (04-01-2018)
Called Drucks to come check out if there was a drainage issue between my sink and dishwasher because my dishwasher smelled really badly and wasn't draining after it's wash cycle.
The lady who took my appointment was very nice and helpful, they called before coming over, and the technician was friendly and knew what he was talking about.
My issue with them comes from a lack of cost explanation. Prior to the appointment, it was explained to me that for every appointment that there's a base $59 charge to come out to the house. I agreed, thinking that included a "diagnosis" of a problem, and any work done to fix the problem would come at an extra cost.
However, after coming over, running some water through my sinks, peeking beneath my sink, and walking to the basement to look at a pipe, I asked "What about my dishwasher?" and he said "That's an appliance issue, we don't deal with that." Totally fine, he was here for no more than 10 minutes and there was no issue at hand.
Unfortunately, there was a $75 charge for all of that and I ended up paying close to $150 for what feels like absolutely nothing.
Very nice and knowledgeable people, I just couldn't help but feel a little screwed.
8 years ago (10-08-2017)
I have trusted Drucks for more than 10 years. I am more than satisfied with my lastest experience choosing and installing a new furnace, as well as all the inspections leading up to this decisions.
8 years ago (17-10-2017)
They were able to quickly schedule a service call,arrived on time and were in and out within an hour. They did quality work and I am confident in what the did. (Replaced sump pump)