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Reviews, get directions and information for DoubleTree Club by Hilton Hotel Boston Bayside

DoubleTree Club by Hilton Hotel Boston Bayside

About

Conveniently located in South Boston area. You'll love being next to the T and our complimentary shuttle to Logan, Convention Center and Downtown area. Text us 24 hours a day for assistance with your stay at 617-433-9800.

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Address: 240 Mt Vernon St, Boston, MA 02125, USA
Phone: (617) 822-3600
moc.notlih@sd_hcsob
State: Massachusetts
County: Suffolk County
City: Dorchester
Zip Code: 02125



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Reviews
While the room itself was very nice, the sheets on the bed were only flat sheets. So upon lifting the sheet up, my boyfriend and I were able to see a stained mattress. In the morning, there was no hot water for either of us to take a shower. When my boyfriend talked to the front desk, they gave him two "complementary cookies" which contained nuts and I have a peanut allergy. They then offered free lunch, but we had plans to eat somewhere else. When we went to make coffee in the room, the creamer provided curdled when added to the coffee ( because it contains milk and was left at room temperature). Staff was friendly, but I was hugely disappointed, especially with it being our first time to Boston.
7 years ago (17-01-2018)
We loved our stay at this hotel. The front staff were super friendly and helpful, rooms were nice, large and clean and loved the salad from their Fresh Market! Thank you for a great stay.
7 years ago (30-12-2017)
Excellent service, nice and clean. My only complaint would be the hot water in the shower changing temperature every couple of minutes, going from comfortably warm to quite a bit hotter and back. Adjusting for this, the water would drop down to cool and need to be constantly adjusted to maintain a comfortable temperature.
7 years ago (29-11-2017)
Dropped off a rental car at the airport and used the shuttle to wait for my flight the next day. The shuttle times were slow on Friday night between waiting and traffic, Saturday morning they were very quick. Hotel was clean and the desk was helpful. No restaurant like I expected for a doubletree but they had a to-go cafe with some decent food. Breakfast is not free but was decent. Great views from the top floor corner suite toward Boston. Over all I'd stay there again.
7 years ago (12-11-2017)
My friend and I attended this hotel a few weeks past to visit colleges. May I say the sheets were very uncomfortable and service was absolutely terrible! They also mentioned we had a free breakfast but we got soggy eggs and fatty sausage for 30 dollars! We couldn't even find water! Now, this is the part that really brings my rating down all the way to 1 star. My friend needed a towel and we called room service over 3 times after waiting for an hour we lost hope and they never ended up coming. My overall experience at this hotel was unsatisfactory and I will for sure never attend this hotel again and neither should you.
7 years ago (01-12-2017)
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