Domino's Pizza

Ridiculous! So after a mild squabble with the management, I took a hiatus on purchasing pizza at Domino's pizza of North Bay. After a month or two down the road, I check my profile to see that Domino's HQ had resolved a prior issue I had and reimbursed me. I ordered a pizza, then two, then sure enough I am 12 pizzas in and suddenly they cancel an order I made. I make a call, see what's up; some kid (not the manager) tells me he had (HAD) to cancel my order because I had a dispute with management in May 2017. It's December 2017 and I have 12 online receipts since I submitted a report. I don't get it, but I know for sure, Toppers, you are this guys number 1 pizza business in the city. If you are from out of town, please don't waste your hard earn money on this establishment. They truly do not deserve it. There are many great Pizza Restaurants this city has to offer. From Greco's and Churchill for the high end dine-in, to Toppers pizza (which in my opinion has the best crust recipe). I hope this was helpful for anyone who respects customer loyalty and all that comes with it. -Update- So after a conversation with the franchise owner, I was giving a proper apology and was reimbursed. Thank you for making this right and thank you for taking care of your customers. Keep up the efforts.
7 years ago (15-12-2017)

Pizza tastes great BUT my wife and I ordered through the online app and we ordered a 2 topping large pizza and everything looked fine then I got an email and said there's only cheese so I called and the kid said he was gonna send a replacement but had to clear it with his manager then came back and said that bcuz I ordered on their app they aren't gonna replace their mistake so not impressed they didn't offer to even change it. Customer service isn't very good we didn't get what we paid for at all and they were rude about it so wont be ordering from there again!
7 years ago (28-01-2018)

introduced minimum purchase to online and no debit option. Wont be ordering from here since the owners a complete jerk too.
7 years ago (11-02-2018)

Good service great! Great pizza
7 years ago (14-12-2017)

I just called to ask about debit on delivery and the owner of the store yelled "IVE NEVER HAD DEBIT ON DELIVERY!!" and all I can say is that's EXTREMELY RUDE and I wont be ordering from them again.
7 years ago (02-12-2017)