Dollar Rent a Car - Saint John

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Address: 4180 Loch Lomond Rd, Saint John, NB E2N 1L7, Canada

Phone: (506) 634-1949

Website

State: New Brunswick

County: Saint John County

City: Saint John

Zip Code: E2N 1L7

Opening Hours

Monday: 8:30 AM – 12:00 AM
Tuesday: 8:30 AM – 12:00 AM
Wednesday: 8:30 AM – 12:00 AM
Thursday: 8:30 AM – 8:30 PM
Friday: 8:30 AM – 8:30 PM
Saturday: 10:00 AM – 8:30 PM
Sunday: 10:00 AM – 12:00 AM

Update Info

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Reviews

Rent-A-Car Warning
Be very careful if you rent a car over the internet.  
In December of 2015, we rented a car through Expedia to be picked up at Dollar Rent-A-Car, in the airport at Tampa Florida.  We had prepaid in full, as was written on our receipt from Expedia, which they asked for and kept.
They asked my husband if he wanted insurance to which he replied no; he already had extra which he arranged before we left.  
They informed him they filled his tank with gas and they asked for his VISA card.  They presented him with a form to sign which he thought was for the gas and receipt of the car.
We had the car for 15 days and put about 200 miles on it.  When we returned the car in perfect shape they presented him with a bill for $547.00 American charged to his VISA.
Thinking about the additional charge we thought that they forgot that we had prepaid.  When we got home to Canada, I called and all they would say was, “he signed for it.”  I kept asking “for what?” And they would tell me was “it was for the car”.  We called Expedia and told them and they told me what Dollar told them, that “he signed for it”.
We also phoned VISA and they said “don’t sign anything you don’t read and understand”.  I explained that my husband was hard of hearing, the form was long, people were waiting behind him and he never imagined he would be scammed in this way.  They claimed it was insurance which we didn’t need.  We haven’t got anything back and it has been 7 months.
I want others to know what happened to us, so they can be aware and prevent it from happening to them.  Overall, be very weary of Dollar Rent-A-Car.  We feel scammed by Dollar Rent-A-Car. 
Bev. and Ed. from Canada

      
      
      
 9 years ago (22-07-2016)

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