District Lounge

We've been ordering from District for 2 years and previously loved the food. The last two times that I've ordered the same dishes we always have, they've been made different and honestly taste so bad. I followed up and the waitress called the owner who said to ask for a refund through Uber. Obviously Uber Eats said they won't give the refund because it's not their fault it was made poorly. After that I tried calling the restaurant for 2 days and they didn't answer. The waitress initially told me that the cooks are different and they've had complaints. We ordered again today and spoke to them directly about our previous experience but we were told they can't communicate with the cooks because of a language barrier. Needless to say we realized that the cooks have changed and the food is not the same quality as before. An added bonus is the shrimp buried on my pepper tofu. As a vegetarian, this is another meal wasted. Denied a refund because the Manager wasn't available. So that's that. Unfortunately we lost our Pickering hot spot to poorly made food and bad customer service.

I ordered the fish and chips which I’ve had in the past and enjoyed. It always came with two whole square pieces of fish w fries. This time I ordered it and the fish was in broken up pieces that was mostly batter as if it was scraps that was fried. If this is how it’ll be from now on I wouldn’t order it again.

Great food, drinks and prices and atmosphere! Customer service was awesome! Overall love going there. My new local go to restaurant for West Indian Chinese cuisine! Pepper shrimp is my fav! Try it! Very nice patio too, spacious with great ambience!

Went for an event and had a great time. The two ladies at the front doing coat check, Selina and Sarah were true pros. Really friendly and welcoming, they even had a sense of humour. Good experience.

Went to here for a birthday party. Great staff, great Caribbean food

Honestly I am actually disgusted with the service as per entering District on Sunday 19th February. My friend and I arrived at approximately 1.30am only to say hello to some family members as it was already late and everyone knows the music and drinks will be done within an hour. The girl at the front told us $30 a person for cover and it’s a mandatory coat check $4 per cost !! As ppl we have choices and the mandatory coat check was ridiculous, district will be compensate me if me coat is lost or mistakenly given to someone else. The $30 cover at that time was just ridiculous and the attitude that came with it. Before I entire I already spent $70!!! How is this right???!!! I go to high end places downtown Toronto I I have never had to pay such a ridiculous amount for cover even if I got there early. I would not recommend this place to anyone. Talk to your staff and set some guild lines. I know you are running a business but money don’t grow on trees.

Witnessed Security bullying my cousin. Don’t support this venue. No appreciation for consumers. This was further proven after returning only to support Artist Performance & was confronted by the same security attempting to humble me in some odd way. The head of security is totally ego driven with zero de-escalation skills, which apparently management depends heavily on, so don't expect any return calls for concerned inquiries. A lost opportunity to show consumers a better face. Will never return

It was a 90s themed party and the music was great, venue was clean and felt safe. Pretty big dance space as well, did not expect it to be that big inside. Overall a good, fun experience!

We recently held our team dinner at District Lounge and couldn't have been happier with the result! Our group of 25+ people was a mix of kids and adults. They reserved a beautiful outdoor space for our meal, which was a delicious Chinese food buffet. When the weather got windy and chilly, they offered to move us indoors and we continued to enjoy the venue...complete with their DJ playing songs for the kids to dance and sing along to. The adults enjoyed time visiting, drinking, and dancing too. Honestly, we couldn't have asked for more as an end to their baseball season than partying it up at this venue!! The staff were available and helpful throughout the night. We met both owners who accommodated our every need. I know all of the families who attended plan to frequent their business again. Thank you for such a wonderful night!!!

Great Ambience. Excellent food! Attended a few concerts here too! Love the pepper shrimps. Delish