Discount Car & Truck Rentals - Niagara Regional Municipality

Reviews, get directions and information for Discount Car & Truck Rentals

Address: 975 Niagara St, Welland, ON L3C 1M5, Canada

Phone: (905) 788-3373

Website

State: Ontario

County: Niagara Regional Municipality

Zip Code: L3C 1M5

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

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Reviews

I recently called the Welland branch, but was routed to a call centre.

The need to rent a cube truck had arisen, and I've seen their cube trucks on the road boasting unlimited mileage written on the side, so I thought I'd give them a try.

They couldn't rent a truck out to me because I didn't have a credit card in my name. Anytime I've wanted to rent a vehicle (from two of their competitors) in the past, as long as they had a credit card on file (my wifes), I could rent a vehicle. Typically I use my wife's credit card for such occasions, and I'm the primary driver.

But Discount refused to rent out to us because I was the primary driver, using her credit card. They said the primary driver needed a credit card in their name. Fortunately I was able to go back to one of their competitors and as the primary driver, using wifey' s credit card, we were able to rent out a cube truck.

I understand each company has its own practices, and insurance setup but I just find it odd that their competitors were willing to rent to us, and Discount wouldn't.

 8 years ago (21-11-2017)

Great place to rent a vehicle. Good service and great prices.

 8 years ago (20-06-2017)

They matched a price for a van rental rona had previously offered. Harry was a Rockstar. 

 8 years ago (23-08-2017)

Will refuse to rent to you if you don't know the pin on your credit card. No other options available. Save your time and go somewhere else. 2 stars because the guy was friendly about it.

 8 years ago (14-08-2017)

Terrible service. Tried calling 4 times. Stayed on the line 15-20 min each time and no answer.

 8 years ago (13-10-2017)

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