Digital Federal Credit Union

I went in today to sign up for a checking and savings account and to talk about potentially refinancing my 26% interest rate car loan. When I got the loan on the vehicle I had no option but to accept the rate, and not knowing too much about loans I didn't realize I was paying over $6,000 in interest. I planned to just discuss my options with refinancing today as I figured it would be a long, stressful process, but as soon as I told Cindy Lavigne what my interest rate was she said, "ok, yeah we're going to fix this right now." In under an hour she had me signed up with a checking and savings account, and a new car loan with a 2.2% interest. I will now be paying $500 in interest, rather than 12 times that. I was almost in tears honestly. Aside from all that Cindy helped me with, she was also just very pleasant, supportive, and quick! Not to mention that it seems like this bank offers some really great functions on the app, and 0.5% back after you put your first $1,000 in the account. I honestly don't think I'll ever switch from this bank!!
8 years ago (20-10-2017)

DCU has been helping our customers at Shuttles Auto Sales acquire auto loans at very competitive rates. The Manager Janine is WONDERFUL! Fast approvals and friendly service!
8 years ago (27-02-2017)

Banked with Citizens and St. Mary's and had absolutely dreadful experiences with both. DCU is incredible in every way and I can't recommend them enough. I'll never go back to a bank.
8 years ago (19-04-2017)

As a recovered TD Bank customer, I love DCU! This bank offers great rates and low hassle banking. I highly recommend doing business with them.
8 years ago (18-02-2017)

Yesterday, walking into the DCU Manchester branch, I really needed someone's help. The person Michele, (who has been a huge part of my banking success), was not in at the time. I was leaving on a 2 week trip the next day and was told by a auto insurance rep. that the "Rental Agencies" DO NOT accept bank debit cards. I was in panic mold. But, I was seen by Paula in Customer Service and she was able to successfully sign me up for a line of credit on a Visa card. I was floored. Not only did she solved a huge eleventh hour problem, but she did it quickly and professionally. It was like meeting someone for the first time, enjoying the conservation, and quickly resolving my problem. I was so impressed with Paula. This is always the great service I receive here at D.C.U. Thank you Paula for saving my trip and being so kind and professional. The kind of service I've come to expect at D.C.U. Thank you, again.
8 years ago (03-03-2017)