Dental Clinics North ~ My Community Dental Centers ~ West Branch

Horrible for children! Good for the cleaning part but to actually fill a cavity is an hassle. They always make excuses as to why they cannot do it and blame you for the process. I wouldn't recommend this place to anyone! If I could give them minus stars I would!
8 years ago (05-09-2017)

This establishment is by far THE WORST EXPERIENCE I'VE EVER HAD AT A DENTAL OFFICE IN MY LIFE. I had a tooth extracted on a Thursday there and the following day I asked to have antibiotics called into my Pharmacy (which never got done) so over the weekend a terrible infection that had traveled to my sinus cavity was causing huge problems for me, they offer an emergency hotline and number to call for after hours and weekends. I called several times and NO ONE reached out and contacted me...so by the time anyone was around of course the infected extraction was horrible, miserably painful and swollen terribly. The unprofessional staff they have working the phone's were truly the meanest individuals I've ever spoken to. I needed help so very badly and was talked to as if I was nuts, she even had the nerve to call me disrespectful...yet she was the one who was being awful. I was in no shape to argue with this woman. I would never recommend this dental clinic to anyone. I ENDED UP HOSPITALIZED BECAUSE OF THIS PLACE. SPARE YOURSELF FROM POSSIBLE MISTREATMENT AND SEEK OUT ANOTHER/DIFFERENT FACILITY TO HAVE YOUR DENTAL WORK PERFORMED. I was suppose to go back and have more extractions, but I WILL BE GOING ELSEWHERE. And yes I did call repeatedly for help with my issue and NO ONE called me back the entire weekend. It wasn't until I called again after the holiday that I had the "opportunity" to speak with the front desk.
8 years ago (15-06-2017)

This is the WORST dentist clinic I've ever been too. They move your appointments without informing you. They are very rude and talk Down on. They give you 10 different appointments for 10 different things instead of doing it all at once like fillings. They are horrible the doctor himself it doctor Keith Sleeper, he's very rude and doesn't explain anything. He spends a whole 3-4minutes looking at your teeth, and doesn't say a word to you then he leaves and doesn't come back. I'm very disappointed with this clinic. I will never go back ever.
8 years ago (04-04-2017)

Great dentist and workers. Really care about patients and comfort. I recommend highly.
8 years ago (02-07-2017)

The dentist is amazing! Very caring and understanding. Amazing staff and always give me a reminder for my appointments. Even called after my extraction to check on me.
9 years ago (02-02-2017)