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Reviews, get directions and information for Denoco Energy Systems Ltd

Denoco Energy Systems Ltd

About

Maybe you know us as Denoco Heating and Air Conditioning or Denoco Plumbing and Heating. It doesn’t matter, we are Denoco.

Story

For 35 years, Denoco has been your local expert in all things heating, air conditioning and plumbing – providing comfort to Eastern Ontario homes.

Many services are offered to the residential and light commercial markets – from addressing your emergency heating issues; supply, installation and servicing of furnaces, heat pumps, radiant in- floor systems, hot water tanks, air conditioners, to plumbing for both new and existing homes. These services are just the tip of the iceberg in terms of what Denoco has to offer.

Their staff of polite, professional and competent tradesmen install, repair and maintain furnaces – conventional systems such as gas, oil, propane, as well as air conditioning. But they are also able to guide customers through what can be an intimidating selection process, discussing the pros and cons of what is available – to help the client decide how best to heat or cool their home. It comes from a practical and financial point of view – from experts with answers.

Denoco is a one-stop shop for completion of everything from roughing in plumbing for basements or new additions, to new bathrooms and kitchens. From frozen pipes to waterline and drainage re-piping, water pressure issues to sump pump repair and replacement, the list of services Denoco offers to the community is a lengthy one.

Denoco’s owner, Dennis O’Connor likes to think outside the box to provide the best possible service to his customers. To add to their offerings, Denoco is also the local dealer for Yanmar Combined Heat and Power (CHP) units and Robur gas absorption heat pumps. CHPs burn either propane or gas in order to produce electricity and heat. Robur heat pumps use either propane or gas in order to create heat and air conditioning.

O’Connor explains, “These units are obviously not for everyone, but if you have the right application, the installation of either can be extremely cost effective.” Another trend over the past number of years has seen citizens changing over to propane furnaces from oil. “While propane is cleaner and more efficient, your heating costs per year might actually increase,” O’Connor commented. But he emphasizes, “This depends on the comparative prices of those fuels at any given time. We try to make the homeowner aware of these considerations to help in the decision.”

Denoco’s dedicated staff attends manufacturers’ service classes, as often as possible, to ensure their skills are consistently upgraded and to guarantee they are learning the newest trends and techniques in the market.

All of this lends itself to client fulfillment. “We guarantee customer satisfaction,” O’Connor says. “We have gained a lot of expertise over the years and we know you will benefit from that.

Whether it’s a plumbing service call for your kitchen sink or the heating and air conditioning installation for your new custom home or business, we expect that you will be as proud of our work as we are.”

Address: 2 Victoria Ave, Smiths Falls, ON K7A 1E3, Canada
Phone: (613) 283-0574
moc.oconed@eiluj
State: Ontario
County: Lanark County
Zip Code: K7A 1E3



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Reviews
I had a new furnace installed by Bryan and Rob from Denoco today and am very impressed and happy with the quality of caring they, and the staff in the office, took to make this process as pleasant as possible. Starting with contacting the office, Julie dispatched Chad to visit our house to assess the proper furnace that we would need and the amount of work that would be required. Chad was early for the appointment and answered my various questions. Julie emailed me a quote on the same day - and then over the ensuing weeks was able to clarify and then revise the estimate based on a different furnace that was two stage and suited my budget. We made the appointment for replacement 9 days in advance so that it would suit my schedule. On the Monday of this week (three days ago) a major rain storm hit our area and many homes in the town were flooded - at times like this I expect that people will need to get their quotes for insurance to replace equipment damaged in basements. It being summer (with people likely on vacation) I anticipated that we might get bumped. This would have been understandable and acceptable by me. We didn't get bumped, there wasn't even a hint at a possibility that we would be either. Slightly earlier than expected Bryan showed up and explained what he was going to do and shortly after that Rob showed up and they got to work. I tried not to interrupt them but whenever I checked in on them they took the time to show me what they were doing and why - they didn't seem rushed but they kept at work and finished before noon. They were both professional and friendly (and they definitely know what they are doing) - Bryan even took a look at our AC unit and made some suggestions. Meanwhile, at the Denoco office, Julie had prepared and submitted an Ontario Hydro rebate form online - $250 back - copied me on it so that all I had to do was confirm the work was completed. As we are now at the start of a heat wave our house is very cool and comfortable and I am very glad that I called Denoco to replace our furnace.
8 years ago (27-07-2017)
Fast and Reliable compared to other so-called gas repair companies that are in Smiths Falls..such as Jim Stoddard who does not even return calls. Denoco is expensive, will double the profit on parts...but will get the job done!
8 years ago (03-02-2017)
I dealt with Denoco when ordering an Air Conditioner/Heat pump for my garage workshop. Not only were they very kind, they were extremely speedy when getting exactly what I needed to me. Denoco will definitely continue to have my business in the future.
10 years ago (17-12-2015)
Hands down the worst company I have ever dealt with. Aceon arrived and put the gas meter on the house December 3rd ish and Denoco did their work on the Dec 7th however that week their work failed inspection (which I had no problem with everyone makes mistakes) however it is now January 28th and I am still waiting to have the work corrected to get my gas turned on. Instead of doing the work I keep getting excuses about techs being sick or being busy with no heat calls and being short staffed. Most recently they have done most of the quoted work and when I told them there was still more that needed to be done in the quote and the inspector was coming tomorrow the techs refused to do the work telling me they would do the work when they installed my furnace next year which I never contracted them to do. So basically I contracted them 6 months ago, we then waited for the gas company to install the meter before they could start their work and two months later their work is still not done which consisted of 20 feet of piping and two appliance hook ups.
13 years ago (29-01-2013)
What a wonderful experience! Denoco Energy Systems provides professional, experienced service. They were very prompt in responding to my phone calls, coming out, and providing a bid. They did the work on top and did a phenomenal job. Highly Recommended!
15 years ago (10-07-2011)
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