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Covenant House

  1. Vancouver
  2. Vancouver Community Service/Non-Profit

Reviews, get directions and information for Covenant House

"We provide love and hope to Vancouver's homeless and at-risk youth. We help young people aged 16 to 24 who have fled physical, emotional and sexual abuse; those who have been forced from their homes; and those who have aged out of foster care."
Address: 575 Drake Street , Vancouver V6B 4K8, BC, CA
Phone: (604) 685-5437
State: BC
City: Vancouver
Zip Code: V6B 4K8


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Reviews
This place was there for me when I needed help. I never stayed in the shelter, but I went to the drop in centre several times. The staff were always super friendly and understanding, and it was a great place to warm up in the winter. They gave me hot meals, clothes, hygiene products, food hampers and bus tickets. They never made you feel judged. At Christmas they gave everyone a backpack with supplies and when I opened mine I cried. I'm stable now, and over the age of 24 which is the cut off, but I just want to say thank you to all the staff that helped me out.
This place is as good as it reasonably gets for a shelter. As with all shelters it's pretty strict and the staff aren't always the most understanding, but the programs here are very well funded, they provide permanent semi-private rooms, and help get you connected with resources. Sometimes they even buy things for you that you need. 3 meals a day, the food is nutritious and reasonably good. If you need somewhere to get back on your feet, this is the place. Just keep your expectations in check and have a plan to move forward. They are pretty respectful of queer and BIPOC people. The buildings are gender segregated, and gender diverse people can self-select which one they feel most comfortable in. The building is accessible and physical disabilities are well accommodated. Other disabilities, and trauma, are less accommodated, but they still try a little if you advocate for yourself. Many of the bad reviews here are coming from people who are feeling the impacts of society as a whole rather than issues specific to Covenant House. That was my experience too, I hated some of the rules and staff while I was here, but when I look back they were just doing their best within a broken system. They're not the perfect place of refuge that makes you feel safe and takes care of you the way you need. But they're a very good shelter, and you'd have a hard time finding better elsewhere.
One of the best places for those that are willing to put the work in, working with people who genuinely care about your well being. Guides who can help with any aspect you may be needing in your life.
Good place to go, safe place, place to get help. I love covenant house ! Teens,young adults. Drop in offers all! If you are going through something, reach out to covenant house, I promise you will not regret your decision.
This a great organization that does great work for homeless in Vancouver, who need some help gaining stability in their lives. I did the sleep out event and was truly humbled by the experience.
Place is nice and has lots of resources, but my youth worker kept pronouncing my name wrong and rolling her eyes at me. I felt very judged. Also they couldn't accommodate me having my own room even when I explained my trauma with it. They said it's "policy". Not very accommodating. Felt like a second class citizen.
If you ever stay here and they want to take you on a trip to Whistler, do not go. They will leave you there like they did to me yesterday. And when i found my way back to Vancouver, they wouldnt let me inside.
I've been living here on and off since April 2018. This place is nicer than any other shelter/safe house I've been in. I like most of the staff and we get bed to sleep in and 3 meals a day and snack every evening. We get story night and movie night and art group. This place isn't ideal for teenagers because of the curfew and rules but just remember you gotta give a little to get a little. I highly recommend this place. They have helped me and encouraged me and supported me. They have never given up on me...I suffered in my addiction for the last decade and I now have 22 days clean and sober...and Covenant House has been a huge help. If you are a youth looking for a safe place and support come to Covenant House. There is 2 locations....the one for Female Identifying youth is on Drake st. The one for Male Identifying youth is on Pender.
God awful place. They refuse to work with you or your mental health at all in anyway shape or form. They expect you to go out for the day will not find you bus tickets if it's not an appointment expect you to be back at specific hours to eat or you go hungry and on top of that they also expect you not to spend any money. I struggle with my mental health don't sleep and don't eat and they literally refuse to help or work with me in anyway shape or form. I've asked if I could have my dinner saved because I cannot eat until my anxiety is at a more sane level and they literally tell me no. When I had problems sleeping due to snoring or just ignorant roommates instead of moving me to a better room they went and put me in a worse situation with 4 beds when they knew when they did the intake on me that I could not handle that many people in a room. They don't care that I don't get any sleep. They don't care that I don't eat. They don't care about your well being they just care about their community service points and $$
Hi im a youth staying here on and off. And the only problem with the rules i have is they dont follow them. The faciities are unclean and frankly grotesc. The food is always raw or moldy. They do not support you even if your are achieving all goals. They want you to be honest but then kick you out for it. They constantly mess up your medication wich they keep for your yet dont bother administering it properly infact narcotics have gone missing from the locked cabinet wich only staff have one key to and its in their ofice. Sometimes they dont do your londry or worse they leave it soaking wet. If we had access to our meds, doing our own londry, cleaning our own facilities, not only would we build nessasary life skills, we would only fail at our own faults. It is demeaning, heartbreaking and pointless if we are giving it all our effort and then we lose a job because our londry was not done proper, due to someone else. In the real world we woud have responsibility of our londry and such and if we mess up then ya thats on us. But when arent even given the proper chance to try and we lose battle after battle simply because people will not give us responsibility despite those same people demanding responsibility. Its pointless. Atleast on the street we can take our seiscure medications propperly.
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