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Reviews, get directions and information for Countryside Plumbing & Heating, Inc.

Countryside Plumbing & Heating, Inc.

About

Countryside Plumbing + Heating provides HVAC and plumbing services to residential and commercial clients in New Richmond an surrounding areas.

Story

Countryside Plumbing & Heating has been proudly serving the greater St. Croix Valley area for over 65 years. Since the beginning in 1950, we have been a family owned and operated company. Being family owned and operated is not merely a fact about our company, it is where our business and work ethics stem from. When you choose Countryside you’re choosing a company that will treat you as we would our own friends and family.

Address: 321 Wisconsin Dr, New Richmond, WI 54017, USA
Phone: (715) 246-2660
moc.hpedisyrtnuoc@ofni
State: Wisconsin
County: St. Croix County
Zip Code: 54017



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Reviews
We chose Countryside for replacing our old AC unit and furnace because we had our water heater and water softener replaced by them and were very pleased with the professional service we received. Troy was our salesman and was informative and low pressure. Shortly after the install of our furnace and AC the AC unit had some issues keeping the temperature where it was set and the blower seemed to surge. The service technician Cooper was very professional and took his time trouble shooting and resolving the issues. I highly recommend Countryside for their dedication to customer satisfaction and professional staff.
8 years ago (06-09-2017)
There are good service techs and then there are GREAT service techs and Don is one of the GREAT ones. Not only did he work diligently to repair our heating system, before guests arrived, but he also discovered a Carbon Monoxide leak that could have potentially be fatal to our guests and our family. Words can not express how grateful we are to Don.
8 years ago (16-10-2017)
As fall was approaching I took a day away from my job to have have work done at my home to get ready. Along with other work, I scheduled furnace maintenance with Countyside several weeks in advance to insure I could have a technician confirmed. As the weather got colder I purposely did not turn on the furance as I waited to have it inspected and cleaned first. The day before my scheduled visit, Countryside cancelled. I explained I only had the 1 day to have this work done. But they said it be another week before they would come out. As it was less then 24 hrs notice, ,I could not find another company avaialable. Their inability to offer a time after my work, has really inconvenienced us. I made that appointment weeks ago and they wait until the day before, to contact me about rescheduling. This is not the reliable, professional service I'd expect from them. To avoid this I suggest you look for other companies for your service.
8 years ago (13-10-2017)
Don stopped by today to hook up a new Stove. He was very informative, friendly & did a great job! Will defiantly call Countryside for any Plumbing/heating needs! Thank you~
8 years ago (09-08-2017)
BEWARE - The work was fine. However, when we called and made the appointment, we asked their rates. They said it's about $95 an hour with an hour minimum. The plumber was at our house for 45 minutes to fix a leaky faucet and put in a new toilet valve. We supplied the valve. We could have done that ourselves but figured as long as we were paying for an hour, may as well have them do it. We receive a bill for $277!! When we called, they said they charge per job, not per hour, and wouldn't adjust the bill. Needless to say, we won't be using them again. Note to owner: We were NOT told of your repair pricing structure until after the fact. Only of the hourly charge and we were also not told that travel time was also billable. That should be communicated to your clients so they aren't shocked when they receive the bill.
8 years ago (28-04-2017)
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