Commonwealth Medical Clinic

Waiting time 2 hours, even when appointments are booked and confirmed several weeks ahead of time, no matter if you go there at 9:00 AM or 3:00 PM. My time is valuable too.
7 years ago (05-05-2018)

My doctor, Dr. Hogan, is simply outstanding! The staff are no doubt very overworked and are always busy from my perspective. Many say they are rude etc. but I see them as overworked, busy and dealing with rude patients. I always make appointments and have yet to wait more than 5-10 minutes to see my doctor.
8 years ago (15-11-2017)

I've been going to this clinic for years. The only reason that I've stayed is because the doctors here are phenomenal, if and when you can get in to see them. As many other reviews confirm, the secretaries here must be the worst in the business. They are rude, inconsiderate, unprofessional and have no compassion for their patients. This is especially true for Dr. Smith's secretary, a woman named Buela. On one occasion I left this clinic in tears because she had been so unkind and harsh towards me.
9 years ago (20-02-2017)

The front staff is absolutely ridiculous. Doctors are good though.
8 years ago (15-05-2017)

just had to call do get a letter from my past Dr. to fax to my new family Dr. for a prescription I needed refilled in another province.. I'm appalled by how rude and insensitive these secretaries are, especially Dr Smiths secretary! all I've ever herd is complaints about the office staff there and experienced it first had while I lived there. The doctors there are fantastic!! I can't stress that enough and recommend them to everyone!!! very caring and insightful, everything you want in a doctor, but you have to deal with the office staff and its disgusting they way they treat you over the phone.
9 years ago (19-05-2016)