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Reviews
All the personnel here have been very pleasant to work with. Accommodating, efficient and courteous. They've been a great find
9 years ago (10-05-2017)
This bank is the worse bank I have ever dealt with and I am a bit of a bank collector with having over 10 bank accounts in the last 10 years. They have a horrible online system in which you can only view records for 6 months. In addition, they do not allow you to see how checks are used without paying them a fee in contrast to many other banks which scan your checks so that you can see how they were used.
In particular though I am frustrated with this bank's branch because when searching from property managers the manager of this bank recommended mkt management and in particular Maureen Tipple. This woman and her "handiman" have blatantly defrauded my girlfriend and I and the manager of this bank gave Maureen her full endorsement which was a important factor in deciding to use Maureen. To see specifics on how Maureen and Greg defrauded us over a year read below.
But before getting into these details I would like to mention that the bank was also complicit in allowing this situation to escalate by refusing to stop a $700 withdrawn form the account. Yet, they still charged us for the "stopping the check fee" even though the check went through.
PLEASE CONSIDER USING CHASE. They have handled the majority of my business needs and have been exceptional!
Maureen Tipple and Greg Craft are frauds. They managed one home my girlfriend and I for the last year. They blatantly committed fraud on multiple occasions in order to capture all of our rental income. Over the last year we had full occupancy and took in $8,000 and they with their fraudulent "repairs" turned around and took $7,950.
They said that there was this thing or that thing that needed to be done. But when I finally made the time to investigate all of these "repairs" nearly half of them had never even been done. And these are major repairs like roof replacements!
When confronted they said "oh, it was done", you just don't know what you are talking about. When brought photos they said stuff like, "he hired this other guy and I can't believe he did not do the work! I will take care of that!" They claimed that they would be sure that the work would get done, yet they have not made the repairs and they have refused to return the money.
Maureen and Greg sat down with me near their abrupt termination. Anxiously I went to the bathroom and left a tape recorder at the table. As I was at the bathroom they openly discussed how Maureen was going to control the situation in order to defraud us (my girlfriend was out of town). At that meeting they made promises like fixing the repairs that were not done, reimbursing us for repairs which were "billed to us but actually at a different home", and directly returning a trivial amount of money.
They literally fabricated thousands of dollars of repairs that were obviously never done and the only thing they have done to "make things right" is to right a $50 check from some other property owners account.