Columbia Cycle & Ski

We have been dealing with this shop now for the past 14 years. We run road, XC and downhill bikes including the BC Cup DH Circuit. We have put a lot of pressure on this shop over the years and have always received great service and technical help. No problem with them ordering what we need for parts on a quick turn around. Have sourced all our skis and boots through Columbia as well as they carry solid mid to high end equipment. Have been skiing now for 50 years and Scott the owner by far is the best boot fitter I have come across. Merchandise and Service costs are comparable to Calgary. Turnaround on fixing equipment by far the best.
7 years ago (22-10-2017)

Decent experience and helpful staff. We rented 2mountain bikes for the day. Let us return them the following morning with no additional charge. Good quality bikes. Like many boutique outdoor stores, the staff have a bit of "attitude", but if you can move beyond this, the service and product quality is terrific.
7 years ago (14-08-2017)

Rude people and ridiculous prices. Far from pleasant vibes from the staff. Go to Elemental cycle or Bicycle works for local bike repairs.
7 years ago (15-08-2017)

I'm from Alberta and was on a 10 day downhill mountain bike trip covering Fernie, Panorama, and Kicking Horse. The day before my trip I picked up my brand new bike from my local shop; the problem was they ordered the wrong coil spring for the rest shock. As such I started my trip with the rear shock not set up for me. I called dozens of bike shops in Calgary, Lethbridge, Fernie, Invermere, Kicking Horse and Whistler to find spring with no luck. I was fortunate enough to get a hold of Aaron Clark at Columbia Cycle in Invermere and he went above and beyond helping me set my bike up for my trip. He helped me called bike shops and suppliers from across Canada and finally track down a spring and have it shipped ASAP to the shop. In order to enjoy riding while I waited for the spring to show up he helped set me up with a temporary solution to get out for some runs with my son. All of the staff and the owner Scott were extremely helpful and went the extra mile for us. I would recommend this shop to my friends and will be back to give them more business.
7 years ago (21-07-2017)

Friendly, knowledgeable staff. They have a well stocked seasonal area, whether it be for skiing in winter or cycling in the summer. They also have lots of fashionable clothing with competitive pricing.
8 years ago (23-11-2016)