Coast Central Credit Union

Anytime I go in to my local branch, everyone is fairly nice and efficient. However, I am not pleased with the lack of help or resources on the weekends. I was denied comfort in New York City because my card did not go through when I booked a hotel and so I was charged twice as much per night and my card was not accepted!! I have no way to book my hotel because my account was frozen and unavailable over the weekend. The automated systems are of no help in this matter... I spent plenty of time on the phone trying to find a way around the issues.
8 years ago (05-11-2017)

the woman in charge of accounts is a flat out liar . I recently lost my mother, My father and I went to remove her name from his account and add my name. everything was good until she ran a chex system and said that i had a report from a bank in Arizona and that federal law prevented her from adding my name to the account. Now I ask you since when does a company that is privately owned (chex system) become an agent of the federal government? Chex is simply a credit reporting agency that routinely denies people banking privileges with little or no supporting documentation . Teresa act Coast has a condensing phony Attitude and is a liar it is simply a policy of the credit union not federal law. she continued to deny that it was something other than a bank rule which i would have been fine with but she continued to try to play us for stupid. Accordint to the chex system website bank managers and credit managers have the authority to bypass the chex system if they so choose so Teresa and company chose not to therefore denying a greiving man a little peace of mind that in case something happened to him his son would be able to access his inheritance without hassle blaming on the feds instead of being transparent and saying we just dont want to. I can promise them this when the time comes they will no longer be making money off of my money and telling me what i can and cannot do with it because I will close every account that is there and they FOAD horrible horrible people
8 years ago (25-10-2017)

Credit union is great and staff is very pleasant and helpful. Credit union web site, however, leaves a lot to be desired.
8 years ago (12-10-2017)

The ATM is always working. A great place to get your cash. I've been inside the bank once and found it a very pleasant experience.
9 years ago (11-12-2016)