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Reviews, get directions and information for Clinique Vétérinaire Quartier DIX30

Clinique Vétérinaire Quartier DIX30

About

Clinique Vétérinaire Quartier DIX30
Dre Marie-Hélène Tétreault
Dre Geneviève Courchesne

Story

Bienvenue à la clinique vétérinaire du Quartier DIX30. Nous vous invitons à venir rencontrer notre équipe, qui se fera un plaisir de vous faire visiter nos nouvelles installations aux fonctions diverses : Locaux pour nos examens médicaux, salle de radiographie numérique, toilettage canin et félin, pensions, et bien plus!



"Dre Marie-Hélène Tétreault m.v.Dre Geneviève Courchesne m.v.Dre Serica Shum m.v.Dre Corinne Labelle-Robert m.v."
Address: 9840, Boulevard Leduc #20, Brossard, QC J4Y 0B4, Canada
Phone: (450) 812-8483
ac.nortoediv@03xidtev
State: Québec
County: Champlain
City: Brossard
Zip Code: J4Y 0B4


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed


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Reviews
Very bad experience and would not recommend them anymore My dog have an open wound and was told next appointment in 2 weeks. I expressed my frustration and in return I get a mouthful from the reception. I withdrew my file from them after being with them for 12 odd years.
Ive had generally really good experiences here. For example, when my dog passed away in the middle of the pandemic, they let me in to be next to him during a time where they were not to allow non-staff inside. Last time I brought my puppy foe his first check up, the veterinarian seemed to do everything except check his ears.
Great experience! My cat needed emergency care and 24 hour clinics had me waiting for hours without any help. So I called them along many other vets. They took us in right away, super efficient, super helpful and very kind. Took care of the poor animal right away!
This is a really nice place, my french bulldog “Buggie” had a problem with her eye and the vet managed to treated her really well. Prices are ok, the place always looks clean and the workers are always very welcoming. I am happy that I have found this place, it’s a 5 star recommendation!
Updated review May 2022: - New vet and techs are very nice and plan my dog's new disease, medication and diet plan thoroughly with me. They are very patient with me for all my questions and concerns. - They look out for my dog's well being, as well as, my wallet ex: the vet suggested I can go to a local human pharmacy to purchase the same medications so that it is cheaper. - There is always someone available to pick up the phone and answer any questions even though they are super busy. - The new vet and tech are very compassionate. Under normal pandemic circumstances, I should not go into the examination room with them. However, they saw that my dog was very stressed due to new disease, and allowed me to accompany my dog for the first blood retrieval so that both my dog and I can have a positive experience. After the first time, I am fully confident in them and so is my dog, so she goes in the room on her own with them now. ----- 2020 Pros: At the visits, the vets and techs are all very nice. Went for a follow-up for an ear infection and received consult for her legs at the same time. Cons: 1. My dog was losing fur in patches and the prescribed antibiotic pills made her vomit and loss of appetite. We stopped the pills and she was given an injection. However, when that still did not help refusing to eat and was weak, we decided to get a second opinion at another vet which remedied the situation. 2. My dog had an ear infection and rash on her tummy. The examination fee was $80 $69+tax. We went for a follow-up visit and was charged a $50 follow-up fee for two minutes with the vet. We should've asked beforehand if there would be a follow-up fee for seeing the vet and if there were, we wouldn't have gone because we were certain my dog was all cured. We feel like the fees for the check-up should be somehow be modulated according to the time spent. It was a hefty fee for a minimum check-up.
It was a very disappointing experience. Brought my cat last year around October to check for a strange skin condition under his paws. In the clinic they did blood tests and promised to follow up with a dermatologist. Of course, we paid for the consultation and tests. And we never heard back. My wife had to call back to get info on the blood results. The clinic never updated us on the feedback from the dermatologist. To this day we dont know if they actually consulted one. We took our cat elsewhere as his skin condition is coming back. When I called this clinic to tell them I was leaving, no one asked why or what was the problem. They didn't care. Again a very disappointing experience. I don't recommend it all. And it's a shame because it's very well located. Hope this review can help other people.
Wonderful staff and veterinarian Dr. Courchesne, thank you for your compassion and kindness towards my cat Bear and ourselves. Putting a very loved family pet down is so difficult and from this day forward I will be bringing my other pets to your clinic for whatever is needed. I wish I had discovered your clinic months ago and maybe our situation would have had a different outcome, I don't know but I thank you for your patience and compassion this morning.
Everyone was very nice, took their time to explain everything. It shows that they love animals. Anyone should feel comfort letting them take care of your animals. I save a lot of money going here compared to what I was quoted elsewhere. Their kindness is greatly appreciated
They've taken care of my baby for quite a few years now and they are GREAT!!! Very loving and they offer you counsel and options. 2 times I called them in panic because I thought my cat had a stroke and was acting weird and both times they told me to come in and they took the time to examine him and started a treatment. Of course I called within opening hours otherwise I would've search for a 24h animal hospital. I've spend a lot of time in hospitals with my dad and I wished we could've had even just half the service I have there. I don't make much, but having an animal means you'll have to pay for some cares along the way. This vet won't try to over charge you; they are going to present you the situation, the options and the long term. After that it's up to you.
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