IRIS
18 km
Service impeccable et excellent choix de monture
Dr. Ernesto Mirabal
457 km
Translated by Google Dr. Mirabal, like Milka, are excellent professionals, with excel...
Reviews
When I opted for a private service, it was to receive a faster service with less hassle.
I decided to have my annual checkup done here. Subsequently it resulted in a few more follow-up appointments.
The problem is exactly with the follow-ups, the after sales service is actually quite horrible. Doctors (or at least mine) she doesn't call back when I leave messages. I got to chase them down with my own follow up calls to speak with rude receptionists. No written dossier or anything. Everything is done haphazardly. It's quite surprising and frustrating.
Once she called me while I was driving and I asked her to send me the details by writing and she said to pass by the counter to pick it up. When I did, nothing was done but a printed out Form. No explanation, recommendations... Nothing.
My previous clinic in Montréal was really sharp. The doctor would follow up, send emails. You sat down with them for an explanation and action plan. They handed over a booklet with the latest results or compilation of results.
This clinic, or maybe my doctor, is sadly enough not living up to expectations, and I'm not a fussy customer either. I just believe in a strict minimum level of service.
Will be shopping around for another one as this one has already received too much of my attention for nothing in return.
8 years ago (21-09-2017)
2nd time there. Private clinic should NORMALLY give better service but I guess all depends on who is checking you up... Never do they take blood pressure nor do they use their stethoscope !!! I had to ask for the Doctor to verify my lungs !!! Can't believe we paid over 200$ for such a poor service !!!!! Very disappointing! And last thing, if you come for more than 1 problem, the beauty is they charge you for each and every questions/problem!!!! Last time for me !!!
8 years ago (05-12-2017)
poor service, not always accurate, and way too costy.