Clearbrook Dental

Wonderful dental assistant and dentist. Awful receptionist. Very rude and was a nightmare to deal with when submitting claim. She called me once and at that point threatened to send it to collections. The second phone call after I had to follow up with my insurance she was still denying what I told her they had told me when it was covered and clearly an issue on her end. Very, very rude woman.
7 years ago (18-05-2018)

I called today for a consultation for orthodontics for my daughter as well as a new dentist for my family as we just moved to the area and are now more than an hour from our previous ortho/dentist. I explained my situation to the secretary, she told me that normally you would not switch orthodontists mid treatment (If avoidable I wouldn't be but driving an hour each way for a 15-30mins appointment once a month doesn't make much sense, nor do I have that much time). I was left on hold for more than 5mins and then was told that there were other orthodontists in Oshawa area that I could try. Normally I am not one to complain, but they were not the least bit accommodating. I am very disappointed.
8 years ago (13-09-2017)

Good service. Much better than other clinics around here. Friendly staff.
8 years ago (06-10-2017)

I have always found the receptionists very friendly and efficient.
7 years ago (15-01-2018)

It's the staff that makes me feel good and not having to feel that freezing needle.
8 years ago (26-09-2017)