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Reviews, get directions and information for Cinnzeo

Cinnzeo
Address: 1172-10355 152 Street , Surrey V3R 7C1, BC, CA
Phone: (604) 589-9132
State: BC
City: Surrey
Zip Code: V3R 7C1


Opening Hours

Monday: 10:00-21:00
Tuesday: 10:00-21:00
Wednesday: 10:00-21:00
Thursday: 10:00-21:00
Friday: 10:00-21:00
Saturday: 10:00-21:00
Sunday: 10:00-18:00


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Reviews
They sell cinnamon buns no body can eat.they are over baked and also lack of ingredients. They taste blanche neither I can say it has cinnamon on it. Don't try to argue with the owner because he might say you are the first customer in the history complained So they always right you are wrong. Do not go there falks..avoid please
Got a 4 pack box of large cinn buns to go. After arriving home and opening the box it appears they pulled the bait and switch on me. 2 were large cinn buns. The other 2 were CLEARLY medium cinn buns. They were hoping nobody would notice. Wont be giving my buisness to this location ever again April 15th @ aprox 6pm
This particular location charges extra for fresh orders! The 6 packs are pre made buns from the day before according to the staff but after bringing them home tasted pretty dry and stale even after heating up Yesterday’s cinnamon buns?..no thanks I purchased a 6 pack plus another large bun and had to negotiate for fresh buns…it was a big deal… If you want to purchase 6 fresh buns, they charge extra. There 6 packs are 23-25 dollars on the board yet when you purchase 6 fresh ones the price Jumps to $35 plus tax My total for 7 buns collectively came to almost $50 after tax lol Nonsense..consistently stale buns unless requested fresh. Not only are the pre made buns from the day before but the buns are also smaller than the ones sold individually.
I went to this location to pick up two Cinnamon Buns. Upon eating them they were both very dry and tasted quite funky, their was not much glaze too or moistness. I went back to grab some water and noticed the women working their was throwing away the batch of cinnamon buns which she served us two from. Immediately I noticed she served us old expired products, we began to feel very sick after we got home. I will be following up with Food safe BC and WorkSafe BC for the food born illness obtained from this location.
Service here is abysmal. We were standing by the cash register for 5 minutes while the Asian lady working there just looked at us over and over and didn’t even serve us. Then someone came behind us and she served her and let her pay while we hadn’t even ordered. Like really, how pathetic!
Super fast and friendly service! The worker Min was very kind and professional!! I'm surprised he is not the manager
Was buying 15 cinnamon buns for nurses and doctors in hospital, was told that, during the pandemic, the owner has imposed a 50 cent charge per bun to have them individually packed, which would not have been charged if I only bought one. Imagine how depraved you would have to be to 1 charge people for proper sanitation in a pandemic; 2 not make an exception and profit off the need to keep people safe in a hospital. Absolutely despicable.
Quite possibly the worst service experience we have ever had. Our cinnamon bun bites were clearly stale, so I asked for a refund. The staff called the manager, I assume to ask if she should in fact give me back my $6.05. Once off the phone she went to talk/laugh about the situation with the other staff member, whom was seemingly more senior - and named Nicole. After a few moments of watching them laugh and whisper to each other, my husband asked them what is happening. Nicole looked at him and stated extremely rudely "uh, we are giving you your money back". I told her that perhaps she might want to work on her customer service skills. To the owner of this store, you may want to have a chat with Nicole and remind her that she is in a customer service job, and that politeness and manners are important if you want return business.
My $30 box of buns taste and feel like 2 day old not the quality we’re used to. We won’t be back
Went in on my break to grab a cinnamon mini twist. Staff wasn’t pleasant as she was working by herself and clearly had her hands full. The twist was hard so it went into the trash. Double check your food to make sure it’s fresh before leaving.
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