CIBC ATM

If I could give 0 stars I would, do not bank here. Go ANYWHERE else. Over the past 2 years, this bank has given us nothing but headaches. 1. When the house was initially mortgaged, there was an agreement to have the installation of a new septic system added to the mortgage balance. Well a year later when we actually go through with the work, we get a check that doesn't even cover the amount they confirmed we would be getting since there were fees that had never been mentioned. Okay, not the end of the world but I'm not impressed. That's money that should have been payed off over the next 25 years, not in an immediate payment. 2. Following a separation, the mortgage was taken over in full. It took the bank over a YEAR to finalize the paperwork for the transfer or ownership, and this has resulted in a second payment of "welcome taxes" for our property which we cannot avoid paying due to the banks lack of timeliness. 3. I addition to this, we have been waiting for a call regarding arrangements that could be made for the bank to correct its mistakes. We have left soooo many messages with the person who is supposedly handling our case. We've called client care since we never get a call back. The best they have been able to do was forward an email with their manager in CC, which hasn't changed anything. 3 weeks and many more messages later, still no call back. Honestly just terrible service and they have no consideration for their customers. Our mortgage is locked in for 5 years and they obviously know we can't really go anywhere else until then.

There almost no one in there but they could not help ne opening account.

You have the right to cash your Government of Canada cheque at any bank for free, even if you’re not a customer. Refused to cash check cause they couldn't make money. When did banks start making there own laws xharging ppl who are already so poor they live off of governments checks of bare minimum. Dispicable

I recently returned to finalize my father's estate, I met with Nathalie Riendeau. She should be commended for her customer service.

Bad experience. Teller engaged in small talk with client for 5 minutes while I waited with my infant. Very unprofessional.

Middle of the day during the week and only 1 teller on. Line up to the door

Translated by Google Very good service for my transactions at the counter this morning. The patient smiling lady and very good advice, a big 10/10 thank you Original Tres bon service pour mes transactions au guichet se matin. La dame souriante patiente et de très bons conseilles ,un gros 10/10 merci